Westmore · UDRP decision
WIPO · Case No. D2013-1593

Servis-electrolux.com

TransferWIPO-indexed · informational, not legal advice

The Panel ordered transfer of <servis-electrolux.com>. It found the domain confusingly similar to the ELECTROLUX mark because it incorporated the mark in full and added only “servis,” the Turkish term for “service.” The Respondent used the domain for a repair-services website, was not an authorized reseller, failed to disclose the nature of its relationship with the Complainant, and used the Complainant’s logotype and notices in a manner that reinforced an impression of authorization. These circumstances established the absence of rights or legitimate interests and registration and use in bad faith.

Outcome
Transfer
At a glance
Provider
WIPO
Outcome
Transfer
Decision date
2013-10-22
Panelist(s)
Spence, Michael J.
Complainant
Aktiebolaget Electrolux
Respondent
Adnan Uretgen
Counsel
Melbourne IT Digital Brand Services
Disputed domain(s)
servis-electrolux.com
Citation weightrelies on 2 authorities
Domain history UDRP Intelligence

The timeline behind servis-electrolux.com

Registration, the decision and the archived record of what this domain actually displayed — from public RDAP and the Internet Archive.

Westmore reconstructs the full history behind servis-electrolux.com — from public RDAP and the Internet Archive — as part of UDRP Intelligence:

Registration → decision → today timeline
Archived Wayback evidence of what the site showed
Registry bad-faith signals
The live current registrant
Available in UDRP Intelligence
Verified public record
Outcome & remedy
Complaint granted. Panel ordered transfer of servis-electrolux.com.
Reverse Domain Name Hijacking
No RDNH raised.
Westmore Insight

The decision illustrates that an unauthorized repairer does not obtain rights or legitimate interests merely by offering genuine repair services. Where a domain combines the trademark with a service-related term, the absence of clear relationship disclosure and website features suggesting authorization can be decisive under both the second and third UDRP elements.

The three-part test
Identical or Confusingly SimilarMet
Rights or Legitimate InterestsMet
Registered and Used in Bad FaithMet

Result of record. The panel's reasoning and decisive facts behind each element are in the Intelligence dossier below.

Related decisions
Case details
Provider
WIPO
Outcome
Transfer
Decision date
2013-10-22
Panel
Spence, Michael J.
Full decision
5 min read · hosted by Westmore

WIPO Arbitration and Mediation Center ADMINISTRATIVE PANEL DECISION Aktiebolaget Electrolux v. Adnan Uretgen Case No. D2013-1593 1. The Parties The Complainant is Aktiebolaget Electrolux of Stockholm, Sweden, represented by Melbourne IT Digital Brand Services, Sweden. The Respondent is Adnan Uretgen of Istanbul, Turkey. 2. The Domain Name and Registrar The disputed domain name <servis-electrolux.com> is registered with Bizcn.com, Inc. (the “Registrar”). 3. Procedural History The Complaint was filed with the WIPO Arbitration and Mediation Center (the “Center”) on September 10, 2013. On September 11, 2013, the Center transmitted by email to the Registrar a request for registrar verification in connection with the disputed domain name. On September 13, 2013, the Registrar transmitted by email to the Center its verification response confirming that the Respondent is listed as the registrant and providing the contact details. The Center verified that the Complaint satisfied the formal requirements of the Uniform Domain Name Dispute Resolution Policy (the “Policy” or “UDRP”), the Rules for Uniform Domain Name Dispute Resolution Policy (the “Rules”), and the WIPO Supplemental Rules for Uniform Domain Name Dispute Resolution Policy (the “Supplemental Rules”). In accordance with the Rules, paragraphs 2(a) and 4(a), the Center formally notified the Respondent of the Complaint, and the proceedings commenced on September 13, 2013. In accordance with the Rules, paragraph 5(a), the due date for Response was October 3, 2013. The Respondent did not submit any response. Accordingly, the Center notified the Respondent’s default on October 4, 2013. The Center appointed Michael J. Spence as the sole panelist in this matter on October 9, 2013. The Panel finds that it was properly constituted. The Panel has submitted the Statement of Acceptance and Declaration of Impartiality and Independence, as required by the Center to ensure compliance with the Rules, paragraph 7. 4. Factual Background The Complainant is one of the world’s largest producers of retail appliances and has been operating under the trade mark ELECTROLUX since 1901. It sells more than 40 million products worldwide each year and operates in 150 countries. The Respondent is not an authorised reseller of the Complainant’s products but operates a website offering repair services for the Complainant’s products. The disputed domain name was created on June 15, 2013. 5. Parties’ Contentions A. Complainant The Complainant contends that the disputed domain name is identical or confusingly similar to its trade mark, that the Respondent has no rights or legitimate interests in the disputed domain name, and that the disputed domain name has been registered and is being used, in bad faith. B. Respondent The Respondent did not reply to the Complainant’s contentions. 6. Discussion and Findings A. Identical or Confusingly Similar The disputed domain name contains the Complainant’s trade mark in its entirety. The addition of a descriptive term “servis” (the Turkish term for “service”) does nothing to distinguish the disputed domain name from the Complainant’s trade mark. If anything, it reinforces the impression of a connection between the Complainant and Respondent. There can be no doubt that the disputed domain name is identical or confusingly similar to the Complainant’s mark. The Panel therefore finds that the Complainant has established the first element of paragraph 4(a) of the Policy in relation to the disputed domain name. B. Rights or Legitimate Interests It is for the Complainant to establish, at least prima facie that the Respondent has no rights or legitimate interests in the disputed domain name ( Croatia Airlines d.d. v. Modern Empire Internet Ltd., WIPO Case No. D2003-0455 , Belupo d.d. v. WACHEM d.o.o. WIPO Case No. D2004-0110 ). In this case there is no evidence that the Respondent has ever been known by a name corresponding to the disputed domain name, or of a legitimate basis for its use of the Complainant’s trade mark. Moreover, given that the Respondent does not disclose, either in the disputed domain name itself, or on its website, the nature of its relationship with the Complainant, it would be unable to avail itself of the protections offered in previous UDRP Panel decisions under the Policy for resellers and repairers. Indeed, the Respondent appears to be attempting to profit from an impression that it is in some way an authorised repairer of products produced by the Complainant. It underlines this impression both by the addition of a copyright and trade mark notice asserting the rights or the Complainant and by the use of the Complainant’s trade mark protected logotype on its homepage. Such use of the disputed domain name does not give rise to rights or legitimate interests in the disputed domain name. The Panel therefore finds that the Complainant has established the second element of paragraph 4(a) of the Policy in relation to the disputed domain name. C. Registered and Used in Bad Faith Given the extent of the Complainant’s reputation in its trade mark and the strong likelihood of confusion that there exists a relationship of endorsement or otherwise between the Complainant and the Respondent, the Respondent appears to be profiting from confusion created by the disputed domain name. It must have been apparent at the time of registration that such confusion would be inevitable. Indeed, features of the Respondent’s website suggest that it took deliberate steps to strengthen the likelihood of confusion. Knowingly profiting from confusion created between a complainant’s trade mark and a disputed domain name is a classic case of registration and use in bad faith. The Panel therefore finds that the Complainant has established the third element of paragraph 4(a) of the Policy in relation to the disputed domain name. 7. Decision For the foregoing reasons, in accordance with paragraphs 4(i) of the Policy and 15 of the Rules, the Panel orders that the disputed domain name <servis-electrolux.com> be transferred to the Complainant. Michael J. Spence Sole Panelist Date: October 22, 2013

Source of record: WIPO . Reproduced for research; WIPO is the authoritative source.

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