Westmore · UDRP decision
WIPO · Case No. D2023-3190

Volcomusasale.com

TransferWIPO-indexed · informational, not legal advice

The Panel ordered transfer of <volcomusasale.com>. It found the domain confusingly similar to the Complainant’s VOLCOM mark because the mark remained recognizable despite the addition of “usa” and “sale.” The Respondent lacked rights or legitimate interests because its website did not disclose its lack of relationship with the Complainant and instead created an impression of association through use of the Stone Logo and a look and feel close to the official website. The Panel also found registration and use in bad faith under paragraph 4(b)(iv), based on the Respondent’s awareness of the Complainant’s prior rights and intentional use of the domain for commercial gain through confusion.

Outcome
Transfer
At a glance
Provider
WIPO
Outcome
Transfer
Decision date
2023-10-13
Panelist(s)
Bircker, Fabrice
Complainant
ABG Volcom LLC
Respondent
Web Commerce Communications Limited, Client Care
Disputed domain(s)
volcomusasale.com
Domain history UDRP Intelligence

The timeline behind volcomusasale.com

Registration, the decision and the archived record of what this domain actually displayed — from public RDAP and the Internet Archive.

Westmore reconstructs the full history behind volcomusasale.com — from public RDAP and the Internet Archive — as part of UDRP Intelligence:

Registration → decision → today timeline
Archived Wayback evidence of what the site showed
Registry bad-faith signals
The live current registrant
Available in UDRP Intelligence
Verified public record
Outcome & remedy
Complaint granted. Panel ordered transfer of volcomusasale.com.
Reverse Domain Name Hijacking
No RDNH raised.
Westmore Insight

The decision illustrates that uncertainty over whether online goods are genuine does not necessarily prevent a complainant from establishing the second UDRP element. Even on the assumption that the goods were genuine, the Respondent’s website failed the reseller framework because it did not disclose the relationship with the trademark owner and instead used the owner’s logo and website presentation to suggest association. The same presentation also supported the finding of intentional commercial confusion and bad faith.

The three-part test
Identical or confusingly similarMet
Rights or legitimate interestsMet
Registered and used in bad faithMet

Result of record. The panel's reasoning and decisive facts behind each element are in the Intelligence dossier below.

Case details
Provider
WIPO
Outcome
Transfer
Decision date
2023-10-13
Panel
Bircker, Fabrice
Full decision
12 min read · hosted by Westmore

ARBITRATION AN D MEDIATION CENTER ADMINISTRATIVE PANEL DECISION ABG Volcom, LLC v. Web Commerce Communications Limited, Client Care Case No. D2023-3190 1. The Parties The Complainant is ABG Volcom, LLC, United States of America, represented by Authentic Brands Group LLC, United States of America. The Respondent is Web Commerce Communications Limited, Client Care, Malaysia. 2. The Domain Name and Registrar The disputed domain name <volcomusasale.com> is registered with <Alibaba.com> Singapore E-Commerce Private Limited (the “Registrar”). 3. Procedural History The Complaint was filed with the WIPO Arbitration and Mediation Center (the “Center”) on July 24, 2023. O n July 25, 2023, the Center transmitted by email to the Registrar a request f or registrar verif ication in connection with the disputed domain name. On July 26, 2023, the Registrar transmitted by email to the Center its verif ication response disclosing registrant and contact information for the disputed domain name[s] which differed f rom the named Respondent (John Doe) and contact inf ormation in the Complaint. The Center sent an email communication to the Complainant on August 8, 2023 providing the registrant and contact information disclosed by the Registrar, and inviting the Complainant to submit an amendment to the Complaint. The Complainant f iled an amendment to the Complaint on August 8, 2023. T he Center verif ied that the Complaint together with the amendment to the Complaint satisf ied the f ormal requirements of the Uniform Domain Name Dispute Resolution Policy (the “Policy” o r “UDRP”), the Rules f or Unif orm Domain Name Dispute Resolution Policy (the “Rules”), and the WIPO Supplemental Rules f or Unif orm Domain Name Dispute Resolution Policy (the “Supplemental Rules”). In accordance with the Rules, paragraphs 2 and 4, the Center f ormally notif ied the Respondent of the Complaint, and the proceedings commenced on August 23, 2023. In accordance with the Rules, paragraph 5, the due date for Response was September 12, 2023. The Respondent did not submit any response. Accordingly, the Center notif ied the Respondent’s def ault on September 18, 2023. The Center appointed Fabrice Bircker as the sole panelist in this matter on October 2, 2023. The Panel finds that it was properly constituted. The Panel has submitted the Statement of Acceptance and Declaration of Impartiality and Independence, as required by the Center to ensure compliance with the Rules, paragraph 7. page 2 4. Factual Background The Complainant, ABG Volcom, LLC, operates the board sports-riding VOLCOM brand which has been created in 1991. It is notably the owner of the f ollowing trademark registrations: - VOLCOM, United States trademark registration No. 1725875, with first use in commerce dating September 30, 1991, filed on February 21, 1992, registered on October 20, 1992, regularly renewed since then, and designating products of class 25, - VOLCOM, United States trademark registration No. 2689830, filed on September 20, 2000, registered on February 25, 2003, regularly renewed since then, and designating products of classes 9 (with f irst use in commerce on August 15, 1993), 16 (with first use in commerce on May 31, 1991) and 18 (with f irst use in commerce on July 20, 1994), - (Stone Logo), United States trademark registration No. 2689825, f iled on September 20, 2000, registered on February 25, 2003, regularly renewed since then, and designating products of classes 9 (with first use in commerce on August 15, 1993), 16 (with f irst use in commerce on May 31, 1991) and 18 (with f irst use in commerce on July 20, 1994). The Complainant has also an online presence through the <volcom.com> domain name, which is used to resolve to a retailing website dedicated to the Complainant’s products. Very little is known about the Respondent, except that it is apparently located in Malaysia, based on the inf ormation disclosed by the Registrar. The disputed domain name, <volcomusasale.com>, was registered on November 14, 2022. It is directing to a website purported to offer for sale at discounted prices f ashion articles (shoes, clothing, bags...) bearing the VOLCOM trademark. This website is drafted in English, shows prices in United States dollars and displays the Unites States of America’s f lag. Besides, this website displays the Complainant’s Stone Logo. 5. Parties’ Contentions A. Complainant The Complainant requests the transf er of the disputed domain name, and its main arguments can be summarized as f ollows. First, the Complainant contends that the disputed domain name is conf usingly similar to its VOLCOM trademark because it incorporates said trademark in its entirety and the latter remains recognizable within it. Then, the Complainant submits that the Respondent has no rights or legitimate interests in the disputed domain name because: - it has never been authorized in any way to register or to use the VOLCOM or the Stone Logo trademarks, - there is no evidence that VOLCOM is the name of Respondent, page 3 - the latter has been activ ely using the VOLCOM trademark to trick consumers into e rro neo usly believing that the Complainant is somehow affil iated with the Respondent or e ndorsing its commerc ial activities, while in fact, no such relati onship exists. At last, the Complainant puts forward that the disputed domain name was registered and is being used in bad f aith because: - the VOLCOM trademark is wellknown around the world, - the Respondent registered the disputed domain name at least 30 years after the Complainant’s rights, - the Respondent is trying to pass off the website available through the disputed domain name as the Complainant’s website to sell competing and unauthorized goods. Thus, the Respondent is intentionally trying to create a likelihood of conf usion with the Complainant’s trademark as to the source, sponsorship, af f iliation, or endorsement. B. Respondent The Respondent did not reply to the Complainant’s contentions. 6. Discussion and Findings Pursuant to paragraph 4(a) of the Policy, f or obtaining the transf er of the disputed domain name, the Complainant must establish each of the f ollowing three elements: (i) the disputed domain name is identical or confusingly similar to a trademark or service mark in which the Complainant has rights; and (ii) the Respondent has no rights or legitimate interests in respect of the disputed domain name; and (iii) the disputed domain name has been registered and is being used in bad f aith. Besides, paragraph 15(a) of the Rules provides that “[a] Panel shall decide a complaint on the basis of the statements and documents submitted and in accordance with the Policy, these Rules and any rules and principles of law that it deems applicable”. Paragraphs 10(b) and 10(d) of the Rules also provide that “[i]n all cases, the Panel shall ensure that the Parties are treated with equality and that each Party is given a fair opportunity to present its case” and that “[t]he Panel shall determine the admissibility, relevance, materiality and weight of the evidence”. Besides, the Respondent’s failure to reply to the Complainant’s contentions does not automatically result in a decision in favor of the Complainant, although the Panel is entitled to draw appropriate inferences therefrom, in accordance with paragraph 14(b) of the Rules (see section 4.3 of the WIPO Overview of WIPO Panel Views on Selected UDRP Questions, Third Edition (“WIPO Overview 3.0 ”)). Taking the foregoing provisions into consideration the Panel f inds as f ollows. A. Identical or Confusingly Similar It is well accepted that the f irst element f unctions primarily as a standing requirement. The standing (or threshold) test for confusing similarity involves a reasoned but relatively straightforward comparison between the Complainant’s trademark and the disputed domain name. WIPO Overview 3.0 , section 1.7. Based on the available record (Annex 4 to the Complaint), the Panel finds the Complainant has shown rights in respect of a trademark f or the purposes of the Policy. WIPO Overview 3.0 , section 1.2.1. The Panel f inds the entirety of the mark is reproduced within the disputed domain name. Accordingly, the disputed domain name is identical or conf usingly similar to the mark f or the purposes of the Policy. WIPO Overview 3.0 , section 1.7. page 4 While the addition of other terms (here, “usa“ and “sale“) may bear on assessment of the second and third elements, the Panel f inds the addition of such terms does not prevent a f inding of conf using similarity between the disputed domain name and the mark for the purposes of the Policy, because the Complainant’s trademark remains recognizable within the disputed domain name. WIPO Overview 3.0 , section 1.8. Based on the available record, the Panel f inds the f irst element of the Policy has been established. B. Rights or Legitimate Interests Paragraph 4(c) of the Policy provides a list of circumstances in which the Respondent may demonstrate rights or legitimate interests in a disputed domain name. While the overall burden of proof in UDRP proceedings is on the complainant, panels have recognized that proving a respondent lacks rights or legitimate interests in a domain name may result in the often impossible task of “proving a negative”, requiring information that is often primarily within the knowledge or control of the respondent. As such, where a complainant makes out a prima facie case that the respondent lacks rights or legitimate interests, the burden of production on this element shifts to the respondent to come f orward with relevant evidence demonstrating rights or legitimate interests in the domain name. If the respondent f ails to come forward with such relevant evidence, the complainant is deemed to have satisfied the second element. WIPO Overview 3.0 , section 2.1. Having reviewed the record, the Panel finds the Complainant has established a prima facie case that the Respondent lacks rights or legitimate interests in the disputed domain name. The Respondent has not rebutted the Complainant’s prima facie showing and has not come f orward with any relevant evidence demonstrating rights or legitimate interests in the disputed domain name. Indeed, the Complainant contends that it has not given its consent for the Respondent to use its VOLCOM trademark in a domain name registration or in any other manner. In addition, there is nothing in the record of the case likely to indicate that the Respondent may be commonly known by the disputed domain name. Besides, the Respondent is using the disputed domain name to operate a website: - purporting to offer for sale, at discounted prices, exclusively clothing under the Complainant’s VOLCOM trademark, - ostentatiously displaying the Stone logo trademark, - reproducing the look and f eel of the Complainant’s website. This situation opens the question of whether the website available through the disputed domain name is genuinely of f ering VOLCOM products, or if the goods are counterf eits, or even if it is a f ake shop. Of course, if the products would be counterfeits or if the online stores would be fake, there would be a clear absence of rights or legitimate interests. Panels have held that the use of a domain name f or illegal activity (e.g., the sale of counterf eit goods or illegal pharmaceuticals, phishing, distributing malware, unauthorized account access/hacking, impersonation/passing of f , or other types of f raud) can never conf er rights or legitimate interests on a respondent. WIPO Overview 3.0 , section 2.13.1. On the other side, one cannot exclude that the products sold on the website available through the disputed domain name are genuine VOLCOM goods. In this respect, there is a consensus view (see WIPO Overview 3.0 , section 2.8) that a reseller using a domain name containing the complainant’s trademark to undertake sales related to the complainant’s goods page 5 makes a bona fide offering of goods and services and thus has a legitimate interest in the domain name if the f ollowing cumulative requirements are met: (i) the respondent must actually be of f ering the goods or services at issue; (ii) the respondent must use the site to sell only the trademarked goods or services; (iii) the site must accurately and prominently disclose the registrant’s relationship with the trademark holder; and (iv) the respondent must not try to “corner the market” in domain names that ref lect the trademark. Here, the Panel notably finds that the Respondent’s website does not disclose its (lack of ) relationship with the Complainant. Rather, the Respondent seeks to create an impression of association with the Complainant, by running a website that prominently display the Stone Logo trademark, while looking close to the Complainant’s of f icial website. In these conditions, even assuming that the Respondent would be offering for sale genuine VOLCOM goods, it would not be in a position to claim any legitimate f air use of the disputed domain name. Based on the available record, the Panel f inds the second element of the Policy has been established. C. Registered and Used in Bad Faith The Panel notes that f or the purposes of paragraph 4(a)(iii) of the Policy, paragraph 4(b) of the Policy establishes circumstances, in particular but without limitation, that if found by the Panel to be present, shall be evidence of the registration and use of a domain name in bad f aith. In the present case, the Panel finds that the Respondent registered the disputed domain name being f ully aware of the Complainant’s rights, and that he is intentionally using said disputed domain name f or commercial gain by creating a likelihood of confusion with the Complainant’s VOLCOM trademark as to the source, sponsorship, affiliation, or endorsement of his websites and of the products off ered f or sale therein, in the meaning of paragraph 4(b)(iv) of the Policy. Indeed: - the disputed domain name is conf usingly similar with the Complainant’s VOLCOM trademark which predates it by 30 years and is distinctive, - the disputed domain name is being used to resolve to a website that give a strong impression of being operated or authorized by the Complainant, whereas this is not the case, and purporting to sell VOLCOM branded products of the same nature than those protected by the Complainant’s prior trademark, - the Respondent has proceeded with the registration of another domain name reproducing the Complainant’s prior trademark and used in the same way than the disputed domain name, - the Respondent, while invited to def end his case, has remained silent in this procedure. Based on the available record, the Panel f inds the third element of the Policy has been established. page 6 7. Decision For the f oregoing reasons, in accordance with paragraphs 4(i) of the Policy and 15 of the Rules, the Panel orders that the disputed domain name, <volcomusasale.com>, be transf erred to the Complainant. /Fabrice Bircker/ Fabrice Bircker Sole Panelist Date: October 13, 2023

Source of record: WIPO . Reproduced for research; WIPO is the authoritative source.

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