Westmore · UDRP decision
WIPO · Case No. D2023-4099

Jomalonenz.com + 7 more domains

TransferWIPO-indexed · informational, not legal advice

The Panel consolidated disputes involving eight nominally different registrants after finding that the domain names and corresponding websites were under common control. Each domain name incorporated the JO MALONE mark with descriptive or geographic terms and was used or formerly used for a similar online store displaying the mark and the Complainant’s product imagery. The Panel found confusing similarity, no rights or legitimate interests, and intentional attraction of Internet users for commercial gain through confusion. All eight domain names were ordered transferred to the Complainant.

Outcome
Transfer
At a glance
Provider
WIPO
Outcome
Transfer
Decision date
2023-12-01
Panelist(s)
Kennedy, Matthew
Complainant
Jo Malone Inc.
Respondent
bingkun bing, kanpeilaltd Carolynn Acierno chengju lin, chengjuyouxiangongsi Domain Administrator, See PrivacyGuardian.org Holmstrom Bobbie huiping zeng, huipingmaoyi Liu Peng mingxin zeng, mingxinmaoyi
Counsel
Fross Zelnick Lehrman · Zissu, PC
Disputed domain(s)
jomalonenz.com, jomaloneoutlets.com, jomaloneoutlet.shop, jomalone-sale.com + 4 more
Domain history UDRP Intelligence

The timeline behind jomalonenz.com

Registration, the decision and the archived record of what this domain actually displayed — from public RDAP and the Internet Archive.

Westmore reconstructs the full history behind jomalonenz.com — from public RDAP and the Internet Archive — as part of UDRP Intelligence:

Registration → decision → today timeline
Archived Wayback evidence of what the site showed
Registry bad-faith signals
The live current registrant
Available in UDRP Intelligence
Outcome by domain

How each disputed name was decided in this proceeding.

jomalonenz.comTransferred
jomaloneoutlets.comTransferred
jomaloneoutlet.shopTransferred
jomalone-sale.comTransferred
jomalone-sale.topTransferred
jomaloneslondon.shopTransferred
jomaloneuk.comTransferred
jomaloneuksales.comTransferred
Verified public record
Outcome & remedy
Complaint granted. Panel ordered transfer of jomalonenz.com.
Reverse Domain Name Hijacking
No RDNH raised.
Westmore Insight

The decision illustrates how a coordinated group of trademark-formative retail domains can be consolidated despite different registrant names and registrars. Closely timed registrations, consistent naming, similar site layouts, repeated product imagery, and common commercial presentation collectively supported both common control and substantive findings. It also confirms that taking sites offline after prior misleading commercial use does not erase the bad-faith significance of that use.

The three-part test
Identical or Confusingly SimilarMet
Rights or Legitimate InterestsMet
Registered and Used in Bad FaithMet

Result of record. The panel's reasoning and decisive facts behind each element are in the Intelligence dossier below.

Case details
Provider
WIPO
Outcome
Transfer
Decision date
2023-12-01
Panel
Kennedy, Matthew
Full decision
16 min read · hosted by Westmore

ARBITRATION AN D MEDIATION CENTER ADMINISTRATIVE PANEL DECISION Jo Malone Inc. v. Liu Peng; Domain Administrator, See PrivacyGuardian.org; Carolynn Acierno; Holmstrom Bobbie; chengju lin, chengjuyouxiangongsi; bingkun bing, kanpeilaltd; huiping zeng, huipingmaoyi; and mingxin zeng, mingxinmaoyi Case No. D2023-4099 1. The Parties The Complainant is Jo Malone Inc., United States of America (“United States”), represented by Fross Zelnick Lehrman & Zissu, P.C., United States. The Respondents are Liu Peng, China; Domain Administrator, See PrivacyGuardian.org, United States; Carolynn Acierno, United States; Holmstrom Bobbie, United States; chengju lin, chengjuyouxiangongsi, Ireland; bingkun bing, kanpeilaltd, New Zealand; huiping zeng, huipingmaoyi, United Kingdom; and mingxin zeng, mingxinmaoyi, Russian Federation. 2. The Domain Names and Registrar The disputed domain names <jomaloneoutlets.com>, <jomalonenz.com>, <jomaloneuksales.com>, and <jomaloneuk.com> are registered with 1API GmbH; the disputed domain name <jomaloneoutlet.shop> is registered with NameSilo, LLC; the disputed domain name <jomalone-sale.com> is registered with Bizcn.com, Inc.; the disputed domain name <jomalone-sale.top> is registered with Gname.com Pte. Ltd.; and the disputed domain name <jomaloneslondon.shop> is registered with HOSTINGER o p eratio ns, UAB. 1API GmbH, NameSilo, LLC, Bizcn.com, Inc., Gname.com Pte. Ltd., and HOSTINGER operations, UAB are separately and collectively ref erred to below as the “Registrar”. 3. Procedural History The Complaint was f iled in English with the WIPO Arbitration and Mediation Center (the “Center”) on September 29, 2023. On October 2, 2023, the Center transmitted by email to the Registrars a request f or registrar verification in connection with the disputed domain names. On October 2, 3, 4, and 7, 2023, the Registrar transmitted by email to the Center its verif ication responses disclosing registrant and contact inf ormation for the disputed domain names that differed from the named Respondent (Redacted for Privacy) and contact information in the Complaint. The Center sent an email communication to the Complainant on October 11, 2023 with the registrant and contact information of the underlying registrants revealed by the Registrar, requesting the Complainant to either f ile separate complaints f or the disputed domain names page 2 associated with different underlying registrants or alternatively, demonstrate that the underlying registrants are in f act the same entity and/or under common control. The Complainant f iled an amended Complaint in English on October 14, 2023. In response to a notification by the Center seeking clarif ication regarding the involved domain names in this proceeding, the Complainant filed an amendment to the Complaint in English on October 18, 2023. On October 11, 2023 the Center sent an email communication to the Parties in Chinese and English, inf orming them that the language of the Registration Agreement for the disputed domain name <jomalone- sale.com> is Chinese, and inviting the Parties to comment on the language of the proceeding. On October 14, 2023, the Complainant conf irmed its request that English be the language of the proceeding. The Respondents did not submit any comment. The Center verif ied that the Complaint together with the amended Complaint and the amendment to the Complaint satisfied the formal requirements of the Unif orm Domain Name Dispute Resolution Policy (the “Po licy” or “UDRP”), the Rules for Uniform Domain Name Dispute Resolution Policy (the “Rules”), and the WIPO Supplemental Rules for Uniform Domain Name Dispute Resolution Policy (the “Supplemental Rules”). In accordance with the Rules, paragraphs 2 and 4, the Center formally notified the Respondents in English and Chinese of the Complaint, and the proceedings commenced on October 23, 2023. In accordance with the Rules, paragraph 5, the due date f or Response was November 12, 2023. The Respondents did not submit any response. Accordingly, the Center notif ied the Respondents’ def ault on November 13, 2023. The Center appointed Matthew Kennedy as the sole panelist in this matter on November 17, 2023. The Panel f inds that it was properly constituted. The Panel has submitted the Statement of Acceptance and Declaration of Impartiality and Independence, as required by the Center to ensure compliance with the Rules, paragraph 7. 4. Factual Background The Complainant markets and sells fragrances, candles, skin care, and cosmetic products under the JO MALONE brand. Worldwide, there are currently more than 170 retail and online vendors that of f er JO MALONE goods, and more than 180 JO MALONE retail stores. The Complainant holds trademark registrations f or JO MALONE in multiple jurisdictions, including the f ollowing: • United Kingdom trademark registration number UK00002009577, registered on February 16, 1996, specifying goods and services in classes 3, 25, and 43; • United Kingdom trademark registration number UK00900062299 registered on April 14, 1998, specif ying goods and services in classes 3, 4, 5, 18, 24, 25, and 42; and • Chinese trademark registrations numbers 1150379, 1093578, and 1104647, registered on February 14, 1998, September 7, 1997, and September 21, 1997, specif ying goods in classes 3, 4, and 5, respectively. The above trademark registrations are current. The Complainant has also registered “jomalone” in multiple To p-Level Domains (“TLDs”) and Secondary Level Domains (“2LDs”), including <jomalone.com>, which it uses in connection with online stores where it offers JO MALONE products for sale. The Complainant also operates social media accounts with the JO MALONE mark. The Respondents are identif ied in respect of seven disputed domain names as various individuals, companies and businesses; in f ive of these cases their names are transcribed from Chinese. The Reg istrar did not disclose the underlying registrant of one disputed domain name. page 3 The disputed domain names were registered on the dates and in the names shown below. Registration Date Disputed Domain Name Registrant Registrar August 4, 2023 <jomaloneuk.com> mingxin zeng, mingxinmaoyi 1API GmbH August 6, 2023 <jomaloneslondon.shop> Carolynn Acierno HOSTINGER operations, UAB August 7, 2023 <jomaloneoutlet.shop> Domain Administrator, See PrivacyGuardian.org NameSilo, LLC August 9, 2023 <jomalone-sale.top> Holmstrom Bobbie Gname.com Pte. Ltd. August 11, 2023 <jomaloneoutlets.com> chengju lin, chengjuyouxiangongsi 1API GmbH August 17, 2023 <jomalone-sale.com> Liu Peng Bizcn.com, Inc. August 19, 2023 <jomaloneuksales.com> huiping zeng, huipingmaoyi 1API GmbH August 20, 2023 <jomalonenz.com> bingkun bing, kanpeilaltd 1API GmbH The disputed domain names resolve or formerly resolved to online stores that prominently display the JO MALONE mark and purportedly offer for sale the Complainant’s JO MALONE candles, cologne, hand wash, and other products at heavily discounted prices. The websites virtually have the same layout and display photographs of the Complainant’s products. Prices are displayed in different currencies, including GBP and USD. At least five of the websites display a copyright notice reserving the rights of “SHOP INC.”, while another reserves the rights of “Jo Malone SHOP INC.”. At the time of this Decision, only the disputed domain name <jomalonenz.com> resolves to an online store. The disputed domain name <jomalone-sale.com> resolves to a webpage that displays the JO MALONE mark with the notice “This store is currently unavailable”. The other six disputed domain names no longer resolve to any active website. 5. Parties’ Contentions A. Complainant The Complainant contends that it has satisfied each of the elements required under the Policy f or a transf er of the disputed domain names. Notably, the Complainant contends that the disputed domain names are conf usingly similar to its JO MALONE mark. The Respondents have no rights or legitimate interests in respect of the disputed domain names. The Complainant has never authorized the Respondents to use its JO MALONE marks, or any marks confusingly similar thereto, for any purpose, including as or in a domain name. The disputed domain names were registered and are being used in bad faith. The disputed domain names all are or were being used in connection with websites meant to mimic the Complainant’s own website. Orders placed through a number of the active websites by or on behalf of the Complainant were never actually f ulf illed. B. Respondents The Respondents did not reply to the Complainant’s contentions. page 4 6. Discussion and Findings 6.1 Procedural Issues A. Consolidation: Multiple Respondents The amended Complaint was f iled in relation to nominally dif f erent domain name registrants. The Complainant alleges that the domain name registrants are under common ownership and control. The Complainant requests the consolidation of the Complaint against the multiple disputed domain name registrants pursuant to paragraph 10(e) of the Rules. The disputed domain name registrants did not comment on the Complainant’s request. Paragraph 3(c) of the Rules states that a complaint may relate to more than one domain name, provided that the domain names are registered by the same domain name holder. In addressing the Complainant’s request, the Panel will consider whether (i) the disputed domain names or corresponding websites are subject to common control; and (ii) the consolidation would be fair and equitable to all Parties. See WIPO Overview of WIPO Panel Views on Selected UDRP Questions, Third Edition (“WIPO Overview 3.0 ”), section 4.11.2. As regards common control, the Panel notes that the disputed domain names follow a pattern in that they all contain “jomalone” as their initial element, followed by descriptive or geographic terms, or both, and they were all registered within a short period of 16 days, with contact details that are incomplete or manif estly f alse in some cases. All disputed domain names resolve or f ormerly resolved to very similar websites displaying the JO MALONE mark and, in most cases, the same photographs. In view of these circumstances, the Panel is persuaded that the nominally dif f erent disputed domain name registrants are under common control. As regards fairness and equity, the Panel sees no reason why consolidation of the disputes would be unf air or inequitable to any Party. Accordingly, the Panel decides to consolidate the disputes regarding the nominally different disputed domain name registrants (ref erred to below as “the Respondent”) in a single proceeding. B. Language of the Proceeding The Registration Agreements f or the disputed domain names are in English, except the Registration Agreement for <jomalone-sale.com>, which is in Chinese. Pursuant to the Rules, paragraph 11(a), in the absence of an agreement between the parties, or unless specified otherwise in the registration agreement, the language of the administrative proceeding shall be the language of the registration agreement. The Complaint and amended Complaint were filed in English. The Complainant requested that the language of the proceeding be English for several reasons, notably the fact that the disputed domain names are all in the English language, and the active websites associated with the disputed domain names are in the English language with prices displayed in GBP. The Respondent did not comment on the language of the proceeding. In exercising its discretion to use a language other than that of the Registration Agreement for one disputed domain name, the Panel has to exercise such discretion judicially in the spirit of fairness and justice to both parties, taking into account all relevant circumstances of the case, including matters such as the parties’ ability to understand and use the proposed language, time and costs. See WIPO Overview 3.0 , section 4.5.1. The Panel notes that the active websites to which the disputed domain names (including <jomalone- sale.com>) resolve or f ormerly resolved are in English, f rom which is it reasonable to inf er that the Respondent is able to communicate in that language. This inf erence is conf irmed by the f act that the page 5 disputed domain names are under common control and the Registration Agreements for all but one of them are in English. Theref ore, the Panel considers that requiring the Complainant to translate the Complaint into Chinese would create an undue burden and delay whereas accepting the Complaint in English does not cause prejudice to either Party. Having considered all the matters above, the Panel determines under paragraph 11(a) of the Rules that the language of the proceeding shall be English. 6.2 Substantive Issues Paragraph 4(a) of the Policy provides that the Complainant must prove each of the f ollowing elements: (i) the disputed domain names are identical or confusingly similar to a trademark or service mark in which the Complainant has rights; and (ii) the Respondent has no rights or legitimate interests in respect of the disputed domain names; and (iii) the disputed domain names have been registered and are being used in bad f aith. The burden of proof of each condition is borne by the Complainant. A. Identical or Confusingly Similar It is well accepted that the f irst element f unctions primarily as a standing requirement. The standing (or threshold) test for confusing similarity involves a reasoned but relatively straightforward comparison between the Complainant’s trademark and the disputed domain names. See WIPO Overview 3.0 , section 1.7. Based on the available record, the Panel finds that the Complainant has shown rights in respect of the JO MALONE trademark. See WIPO Overview 3.0 , section 1.2.1. The Panel f inds that the JO MALONE mark is recognizable within each disputed domain name. Accordingly, the disputed domain names are identical or confusingly similar to the mark f or the purposes of the Policy. See WIPO Overview 3.0 , section 1.7. While the addition of descriptive terms (i.e., “o utlet”, “o utlets”, “sale” or “sales”) o r g eo graphic terms (“nz”, “uk” o r “london”), a plural or possessive “s”, or some combination of these, may bear on the assessment of the second and third elements, the Panel f inds that the addition of such terms does not prevent a finding of confusing similarity between the disputed domain names and the mark f or the purposes of the Policy. See WIPO Overview 3.0, section 1.8. Based on the available record, the Panel f inds the f irst element of the Policy has been established. B. Rights or Legitimate Interests Paragraph 4(c) of the Policy provides a list of circumstances in which the Respondent may demonstrate rights or legitimate interests in a disputed domain name. While the overall burden of proof in UDRP proceedings is on the complainant, panels have recognized that proving a respondent lacks rights or legitimate interests in a domain name may result in the often impossible task of “proving a negative”, requiring information that is often primarily within the knowledge or control of the respondent. As such, where a complainant makes out a prima facie case that the respondent lacks rights o r legitimate interests, the burden of production on this element shifts to the respondent to come f orward with relevant evidence demonstrating rights or legitimate interests in the domain name. If the respondent f ails to come forward with such relevant evidence, the complainant is deemed to have satisfied the second element. See WIPO Overview 3.0 , section 2.1. page 6 The Complainant shows that the disputed domain names resolve, or f ormerly resolved, to websites that prominently display the JO MALONE mark and purportedly of f er f or sale the Complainant’s JO MALONE products at heavily discounted prices. The websites display the mark above the place name “London” in the same way that it appears on the Complainant’s website, and they display product and promotional photographs from the Complainant’s website. The website associated with the disputed domain name <jomalone-sale.com> claimed to be an official JO MALONE site. The Respondent’s websites do not of f er any other products for sale (although the About Us page on three of them and a contact email address in the returns policy on a fourth make reference to third party brands). Regardless of whether the products off ered f or sale are genuine or counterf eit, the Respondent’s websites give the overall impression that they are operated or endorsed by, or affiliated with, the Complainant. Yet the Complainant submits that it has never authorized the Respondent to use its JO MALONE marks and that the Respondent is not its authorized distributor. Nothing on the websites clarif ies the lack of relationship between the Parties. In the Panel’s view, this is not a use of the disputed domain names in connection with a bona fide offering of goods or services within the terms of paragraph 4(c)(i) of the Policy. Nor it is a legitimate noncommercial or fair use of the disputed domain names within the terms of paragraph 4(c)(iii) of the Policy. Moreover, nothing on the record indicates that the Respondent is commonly known by any of the disputed domain names within the terms of paragraph 4(c)(ii) of the Policy. For the above reasons, the Panel f inds the Complainant has established a prima facie case that the Respondent lacks rights or legitimate interests in the disputed domain names. The Respondent has not rebutted the Complainant’s prima facie case because it did not respond to the Complainant’s contentions. Based on the available record, the Panel f inds the second element of the Policy has been established. C. Registered and Used in Bad Faith The Panel notes that f or the purposes of paragraph 4(a)(iii) of the Policy, paragraph 4(b) of the Policy establishes circumstances, in particular but without limitation, that if found by the Panel to be present, shall be evidence of the registration and use of a domain name in bad f aith. The f ourth of these is as f ollows: (iv) by using the [disputed] domain name, [the respondent has] intentionally attempted to attract, f or commercial gain, Internet users to [the respondent’s] website or other online location, by creating a likelihood of confusion with the complainant’s mark as to the source, sponsorship, af f iliation, or endorsement of [the respondent’s] website or location or of a product or service on [the respondent’s] web site or location. In the present case, the Panel notes that the Respondent registered the disputed domain names in 2023, years af ter the registration of the Complainant’s JO MALONE marks, including in China. The disputed domain names wholly incorporate the JO MALONE mark as their respective initial elements. The disputed domain names resolve or formerly resolved to websites displaying the JO MALONE marks and photographs of the Complainant’s products from its own website. In view of these circumstances, the Panel finds that the Respondent had the Complainant and its JO MALONE mark in mind when it registered the disputed domain names. The disputed domain names are used or were f ormerly used to resolve to websites that mimic the Complainant’s own website. In the Panel’s view, the Complainant has shown that by using the disputed domain names, the Respondent has intentionally attempted to attract, for commercial gain, Internet users to the Respondent’s websites by creating a likelihood of confusion with the Complainant’s JO MALONE mark as to the source, sponsorship, affiliation, or endorsement of the Respondent’s websites or of a product on the Respondent’s websites within the terms of paragraph 4(b)(iv) of the Policy. The Panel takes note that the use of seven disputed domain names has changed and they no longer resolve to online stores. This does not alter the Panel’s conclusion. In the case of two of these (the disputed domain names <jomaloneoutlets.com> and <jomaloneuk.com>), the Complainant submits that they ceased to resolve due to the Complainant’s intervention prior to the filing of the Complaint. In the case of the other f ive of these, the change in use may be a f urther indication of bad f aith. page 7 Based on the available record, the Panel f inds the third element of the Policy has been established. 7. Decision For the f oregoing reasons, in accordance with paragraphs 4(i) of the Policy and 15 of the Rules, the Panel orders that the disputed domain names, <jomalonenz.com>, <jomaloneoutlets.com>, <jomaloneoutlet.shop>, <jomalone-sale.com>, <jomalone-sale.top>, <jomaloneslondon.shop>, <jomaloneuk.com>, and <jomaloneuksales.com>, be transf erred to the Complainant. /Matthew Kennedy/ Matthew Kennedy Sole Panelist Date: December 1, 2023

Source of record: WIPO . Reproduced for research; WIPO is the authoritative source.

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