Westmore · UDRP DecisionDiscoverperssonalloans.com
The Panel ordered transfer of <discoverperssonalloans.com>. It found the domain confusingly similar to Complainant’s DISCOVER and DISCOVER PERSONAL LOANS marks, that Respondent lacked rights or legitimate interests, and that the domain was registered and used in bad faith. The bad-faith finding rested principally on the targeted misspelling, the inclusion of terms describing Complainant’s personal-loan business, competitive pay-per-click links, and Respondent’s pattern of adverse UDRP decisions.
The timeline behind discoverperssonalloans.com
Registration, the decision and the archived record of what this domain actually displayed — from public RDAP and the Internet Archive.
The decision illustrates a targeted typosquatting and competitive pay-per-click pattern in which the domain both reproduces a distinctive mark and adds wording describing the complainant’s exact service area. The Panel treated that combined composition, the competitive links, and Respondent’s prior adverse UDRP cases as mutually reinforcing evidence of bad faith.
Result of record. The panel's reasoning and decisive facts behind each element are in the Intelligence dossier below.
ARBITRATION AN D MEDIATION CENTER ADMINISTRATIVE PANEL DECISION Discover Financial Services v. Jason L Monroe Case No. D2023-4246 1. The Parties Complainant is Discover Financial Services, United States of America (U.S.), represented by Elster & McGrady LLC, U.S. Respondent is Jason L Monroe, U.S. 2. The Domain Name and Registrar The disputed domain name <discoverperssonalloans.com> (the “Domain Name”) is registered with Sav.com, LLC (the “Reg istrar”). 3. Procedural History The Complaint was filed with the WIPO Arbitration and Mediation Center (the “Center”) on October 11, 2023. On October 12, 2023, the Center transmitted by email to the Registrar a request f or registrar verif ication in connection with the Domain Name. Also on October 12, 2023, the Registrar transmitted by email to the Center its verif ication response disclosing registrant and contact inf ormation f or the Domain Name which dif f ered f rom the named Respondent (REDACTED FOR PRIVACY) and contact inf ormation in the Complaint. The Center sent an email communication to Complainant on October 18, 2023, providing the registrant and contact inf ormation disclosed by the Registrar, and inviting Complainant to submit an amendment to the Complaint. Complainant f iled an amended Complaint on October 24, 2023. The Center verif ied that the Complaint together with the amended Complaint satisf ied the f ormal requirements of the Uniform Domain Name Dispute Resolution Policy (the “Policy” o r “UDRP”), the Rules f or Unif orm Domain Name Dispute Resolution Policy (the “Rules”), and the WIPO Supplemental Rules f or Unif orm Domain Name Dispute Resolution Policy (the “Supplemental Rules”). In accordance with the Rules, paragraphs 2 and 4, the Center formally notified Respondent of the Complaint, and the proceedings commenced on November 7, 2023. In accordance with the Rules, paragraph 5, the due date f or Response was November 27, 2023. Respondent did not submit any response. Accordingly, the Center notif ied Respondent’s def ault on November 29, 2023. page 2 The Center appointed Harrie R. Samaras as the sole panelist in this matter on December 6, 2023. The Panel f inds that it was properly constituted. The Panel has submitted the Statement of Acceptance and Declaration of Impartiality and Independence, as required by the Center to ensure compliance with the Rules, paragraph 7. 4. Factual Background Complainant is a credit card issuer and electronic payment services company. It of f ers the DISCOVER Credit Card in addition to offering personal and student loans, online savings products, certificates of deposit and money market accounts through its DISCOVER Bank subsidiary. Complainant’s payment businesses consist of DISCOVER NETWORK with millions of merchants and cash access locations; PULSE, an ATM/debit network; and DINERS CLUB INTERNATIONAL, a global payments network with acceptance in more than 185 countries and territories. Complainant has thousands of employees and the products and services sold under the DISCOVER Mark are advertised and promoted around the world. Complainant operates its website at the Domain Name <discover.com>, which can also be accessed through <discoverf inancial.com>, where customers can log into their conf idential accounts and where Complainant provides consumer inf ormation about its goods and services. Complainant owns U.S. Trademark Reg. No. 1,479,946 (registered March 8, 1988) and U.S. Trademark Reg. No. 3,025,822 (registered December 13, 2005) for the DISCOVER Mark, and U.S. Trademark Reg. No. 5,030,156 (registered August 30, 2016) f or the DISCOVER PERSONAL LOANS Mark, (collectively, “the Marks”). The Domain Name was registered on January 29, 2019. It resolves to a webpage with pay-per-click links to sponsored cites, namely: “Personal Loans for Debt”, “Apply for Personal Loan”, and “Credit Personal Loan” which are businesses that compete with Complainant. For example, when you click on the link for “Personal Loans f or Debt” you are taken to a sponsored link f or Fast Loan Direct where you can apply f or a loan. 5. Parties’ Contentions A. Complainant Complainant contends that it has satisfied each of the elements required under the Policy f or a transf er of the of the Domain Name. Notably, Complainant contends that the Domain Name is conf usingly similar to the Marks because it f ully incorporates Complainant’s DISCOVER and DISCOVER PERSONAL LOAN Marks. The Domain Name adds only an extra letter “s” and the generic Top-Level Domain <.com> to the DISCOVER PERSONAL LOAN Mark, which do not sufficiently differentiate the Domain Name from the Marks. Here, the extra letter “s” only makes the Domain Name more confusingly similar and the Domain Name adds only terms related to the goods and services f or which the DISCOVER Marks are registered or advertised. Respondent has inaccurately referred to itself in the WhoIs database as “Redacted f or Privacy,” and has apparently referred to itself as “Jason L Monroe,” per the WIPO Notice identifying this additional name under which he operates. Respondent has never been commonly known by the Marks nor any variations thereof and has never used any trademark or service mark similar to the Domain Name by which it may have come to be known. Complainant has not granted Respondent any license, permission, or authorization by which it could own or use any domain name registrations which are conf usingly similar to any of the Marks. Respondent is passively holding the Domain Name where it resolves to pay-per-click ads, which does not constitute a bona fide or legitimate business use. There is no reason f or Respondent to have registered the Domain Name other than to trade of f the reputation and goodwill of the Marks and to disrupt Complainant’s business. The makeup of the Domain page 3 Name itself and the nature of use evidences bad f aith registration and use. Even if Respondent were to argue that he was somehow unaware of Complainant’s rights in the Marks, had Respondent conducted a preliminary trademark search or even a simple browser search, he would have found Complainant’s various trademark registrations, the websites associated with the Marks, and numerous additional ref erences in commerce, on the Internet, and in publications, evidencing Complainant’s use of the Marks in connection with its goods and services. Respondent is using the Domain Name to capitalize on Internet users’ efforts to find Complainant’s website by using the Marks in the Domain Name. Respondent is engaged in a pattern of cybersquatting having been the unsuccessful party to previous UDRP complaints. Evidence that Respondent has been an unsuccessf ul respondent in prior UDRP cases shows a clear pattern of bad faith conduct. The addition of letters to the Domain Name is typosquatting and is further evidence of bad faith registration and use. The Domain Name is a clear typo of the DISCOVER PERSONAL LOANS Mark. Additionally, mail exchange records have been setup by Respondent on the Domain Name, which is a clear indication that Respondent has made preparations to circulate emails that could potentially contain spam or f raudulent phishing emails, thereby presenting a grave risk to consumers. Lastly, using a privacy service to conceal its identity, while using the Marks in the Domain Name to create an association with Complainant should also be considered as evidence of bad f aith registration and use. B. Respondent Respondent did not reply to Complainant’s contentions. 6. Discussion and Findings A. Identical or Confusingly Similar It is well accepted that the f irst element f unctions primarily as a standing requirement. The standing (or threshold) test for confusing similarity involves a reasoned but relatively straightforward comparison between the Complainant’s trademark and the disputed domain name. WIPO Overview of WIPO Panel Views on Selected UDRP Questions, Third Edition, (“WIPO Overview 3.0 ”), section 1.7. Based on the available record, the Panel finds Complainant has shown rights in respect of a trademark or service mark f or the purposes of the Policy. WIPO Overview 3.0 , section 1.2.1. The Panel f inds the DISCOVER Mark and the DISCOVER PERSONAL LOANS Mark are recognizable within the Domain Name. Accordingly, the Domain Name is confusingly similar to the DISCOVER Mark and the DISCOVER PERSONAL LOANS Mark for the purposes of the Policy. WIPO Overview 3.0 , section 1.7. The addition of the “s” to the DISCOVER PERSONAL LOANS Mark to create a misspelling of the word “personal” does not change the f inding of conf using similarity. WIPO Overview 3.0, section 1.9. Although the addition of other terms, here “personal loans” to the DISCOVER Mark, may bear on assessment of the second and third elements, the Panel finds the addition of such terms does not prevent a f inding of confusing similarity between the Domain Name and the DISCOVER Mark for the purposes of the Policy. WIPO Overview 3.0 , section 1.8. Based on the available record, the Panel f inds the f irst element of the Policy has been established. B. Rights or Legitimate Interests Paragraph 4(c) of the Policy provides a list of circumstances in which Respondent may demonstrate rights or legitimate interests in a disputed domain name. page 4 Although the overall burden of proof in UDRP proceedings is on the complainant, panels have recognized that proving a respondent lacks rights or legitimate interests in a domain name may result in the difficult task of “proving a negative”, requiring information that is of ten primarily within the knowledge or control of the respondent. As such, where a complainant makes out a prima facie case that the respondent lacks rights or legitimate interests, the burden of production on this element shifts to the respondent to come f orward with relevant evidence demonstrating rights or legitimate interests in the domain name (although the burden of proof always remains on the complainant). If the respondent f ails to come f orward with such relevant evidence, the complainant is deemed to have satisfied the second element. WIPO Overview 3.0 , section 2.1. Having reviewed the available record, the Panel finds Complainant has established a prima facie case that Respondent lacks rights or legitimate interests in the Domain Name. Respondent has not rebutted Complainant’s prima facie showing and has not come f orward with any relevant evidence demonstrating rig hts o r legitimate interests in the Domain Name such as those enumerated in the Policy or otherwise. It is uncontroverted that: (1) Respondent has not been commonly known by either DISCOVER or DISCOVER PERSONAL LOANS nor any variations thereof and has never used any trademark or service mark similar to the Domain Name by which it may have come to be known. Respondent was disclosed as “Jason L Monroe;” (2) Complainant has not granted Respondent any license, permission, or authorization by which it could own or use any domain name registrations which are conf usingly similar to the DISCOVER Marks; and (3) Respondent’s use of the Domain Name to resolve to a webpage with pay-per-click ads for services that compete with those of Complainant, does not constitute a bona fide or legitimate business use (WIPO Overview 3.0 , section 2.9). Based on the available record, the Panel f inds the second element of the Policy has been established. C. Registered and Used in Bad Faith The Panel notes that, for the purposes of paragraph 4(a)(iii) of the Policy, paragraph 4(b) of the Policy establishes circumstances, in particular, but without limitation, that, if found by the Panel to be present, shall be evidence of the registration and use of a domain name in bad f aith. In the present case, the Panel notes that Respondent registered the Domain Name long after Complainants began using the Marks and long af ter the Marks became well-known internationally. Adding the term “personal loans” (a term describing an aspect of Complainant’s business) to the DISCOVER Mark indicates that it is likely Respondent was aware of that Mark and that aspect of Complainant’s business. Likewise, incorporating the entirety of the DISCOVER PERSONAL LOANS Mark in the Domain Name and simply adding an extra letter “s” indicates that it is likely Respondent was aware of that Mark and the business Complainant transacts under that Mark. Moreover, using the Domain Name to resolve to a webpage with pay-per-click links to sponsored websites offering loan services competing with Complainant’s loan services is f urther evidence that Respondent knew of the Marks and their connection to an aspect of Complainant’s business. Thus, the Panel concludes that Respondent registered the Domain Name in bad f aith. There is no reason f or Respondent to have registered the Domain Name other than to trade of f the reputation and goodwill of the Marks and to disrupt Complainant’s business. That is, Respondent is using a conf usingly similar Domain Name to capitalize on Internet users’ efforts to f ind Complainant’s website, f or example f or personal loan services, by using the Marks in the Domain Name to take Internet users to competitive sites. Furthermore, Respondent is engaged in a pattern of cyb ersquatting having been the unsuccessful party to previous UDRP complaints. See, for example, The Commissioners for HM Revenue and Customs v. Jason L Monroe, WIPO Case No. D2023-2743 , and Sodexo v. Jason L Monroe, WIP O Case No . DCO2022-0018. Evidence that Respondent has been an unsuccessful respondent in prior UDRP cases shows a clear pattern of bad f aith conduct. Having reviewed the record, the Panel finds that Respondent’s registration and use of the Domain Name constitutes bad f aith under the Policy. page 5 Based on the available record, the Panel finds that Complainant has established the third element of the Policy. 7. Decision For the f oregoing reasons, in accordance with paragraphs 4(i) of the Policy and 15 of the Rules, the Panel orders that the Domain Name <discoverperssonalloans.com> be transf erred to Complainant. /Harrie R. Samaras/ Harrie R. Samaras Sole Panelist Date: December 14, 2023
Source of record: WIPO . Reproduced for research; WIPO is the authoritative source.
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