Westmore · UDRP DecisionSodexos.online
The Panel ordered transfer of <sodexos.online>. It found the domain confusingly similar to the Complainant’s SODEXO mark because it reproduced the mark with an additional letter “s”; found no rights or legitimate interests despite “Sodexos” appearing as the registrant organization; and found bad-faith registration and use based on the minor misspelling of the well-known, coined mark, the absence of an explanation or demonstrated use, the Respondent’s default, and passive holding in the circumstances presented.
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The decision illustrates two recurring UDRP points: a respondent does not establish that it is commonly known by a domain merely by entering a matching organization name in the WhoIs record, and passive holding can support bad faith where the domain is a minor misspelling of a coined, well-known mark and the respondent offers no evidence of contemplated good-faith use.
Result of record. The panel's reasoning and decisive facts behind each element are in the Intelligence dossier below.
ARBITRATION AN D MEDIATION CENTER ADMINISTRATIVE PANEL DECISION SODEXO v. Cortinezlee Lee, Sodexos Case No. D2025-1233 1. The Parties The Complainant is SODEXO, France, represented by Areopage, France. The Respondent is Cortinezlee Lee, Sodexos, United States of America. 2. The Domain Name and Registrar The disputed domain name <sodexos.online> (the “Domain Name”) is registered with Tucows Domains Inc. (the “Reg istrar”). 3. Procedural History The Complaint was filed with the WIPO Arbitration and Mediation Center (the “Center”) on March 26, 2025. On March 26, 2025, the Center transmitted by email to the Registrar a request f or registrar verif ication in connection with the Domain Name. On March 26, 2025, the Registrar transmitted by email to the Center its verif ication response disclosing registrant and contact information for the Domain Name which diff ered f rom the named Respondent (Unkno wn) and contact inf ormation in the Complaint. The Center sent an email communication to the Complainant on March 27, 2025, providing the registrant and contact inf ormation disclosed by the Registrar, and inviting the Complainant to submit an amendment to the Complaint. The Complainant f iled an amended Complaint on March 27, 2025. The Center verif ied that the Complaint together with the amended Complaint satisf ied the f ormal requirements of the Uniform Domain Name Dispute Resolution Policy (the “Policy” or “UDRP”), the Rules f or Unif orm Domain Name Dispute Resolution Policy (the “Rules”), and the WIPO Supplemental Rules f or Unif orm Domain Name Dispute Resolution Policy (the “Supplemental Rules”). In accordance with the Rules, paragraphs 2 and 4, the Center f ormally notif ied the Respondent of the Complaint, and the proceedings commenced on April 3, 2025. In accordance with the Rules, paragraph 5, the due date for Response was April 23, 2025. The Respondent did not submit any response. 1 Accordingly, the Center notif ied the Respondent’s def ault on April 25, 2025. 1 On April 7, 2025, the Center received an e-mail communication from a third party, indicating that they lived in the purported address of the Respondent provided in the WhoIs records and they were unconnected to the Respondent in any way. page 2 The Center appointed Nicholas Smith as the sole panelist in this matter on May 1, 2025. The Panel f inds that it was properly constituted. The Panel has submitted the Statement of Acceptance and Declaration of Impartiality and Independence, as required by the Center to ensure compliance with the Rules, paragraph 7. 4. Factual Background The Complainant is a food services and facilities management company, f ounded in 1966 in France. The Complainant now has 423,000 employees serving 80 million consumers daily in 45 countries. In the 2024 f iscal year, the Complainant had revenues of EUR 23.8 billion. The Complainant is the owner of a number of trademark registrations consisting of the word “sodexo” and “sodexho” including the word mark SODEXO, which was f irst registered on February 1, 2010 (European Union Trade Mark registration number 008346462), and the word mark SODEXHO, registered on March 1, 1974 (International trademark registration number 404896) (collectively referred to as the “SODEXO Mark”). The Domain Name was registered on March 23, 2025. At the date the Complaint was f iled, the Domain Name reso lves to a “Zoho Sites” placeholder site. 5. Parties’ Contentions A. Complainant The Complainant contends that it has satisfied each of the elements required under the Policy f or a transf er of the Domain Name. Notably, the Complainant contends that: a) It is the owner of the SODEXO Mark, having registered the SODEXO Mark in the European Union and other jurisdictions. The Domain Name is conf usingly similar to the SODEXO Mark as it reproduces the SODEXO Mark in its entirety and adds the letter “s”. b) There are no rights or legitimate interests held by the Respondent in respect of the Domain Name. The Complainant has not granted any license or authorization for the Respondent to use the SODEXO Mark. The Respondent is not commonly known by the SODEXO Mark, nor does it use the Domain Name f or a bona f ide purpose or legitimate noncommercial purpose. Rather, the Domain Name is inactive, resolving to a placeholder site maintained by the Registrar. c) The Domain Name was registered and is being used in bad faith. There is no plausible circumstance under which the Respondent could legitimately use the Domain Name, which consists of a minor misspelling of the SODEXO Mark other than in bad faith. Given the reputation of the highly distinctive SODEXO Mark, the Respondent must have been aware of the Complainant’s mark at the time of registration. In such circumstances, the Respondent’s passive holding of the Domain Name amounts to use of the Domain Name in bad f aith. B. Respondent The Respondent did not reply to the Complainant’s contentions. page 3 6. Discussion and Findings A. Identical or Confusingly Similar It is well accepted that the f irst element f unctions primarily as a standing requirement. The standing (o r threshold) test for confusing similarity involves a reasoned but relatively straightf orward comparison between the Complainant’s trademark and the Domain Name. WIPO Overview of WIPO Panel Views on Selected UDRP Questions, Third Edition, (“WIPO Overview 3.0 ”), section 1.7. The Complainant has shown rights in respect of a trademark or service mark for the purposes of the Policy. WIPO Overview 3.0 , section 1.2.1. The entirety of the mark SODEXO is reproduced within the Domain Name. Accordingly, the Domain Name is conf usingly similar to the mark f or the purposes of the Policy. WIPO Overview 3.0 , section 1.7. Furthermore a domain name which consists of a misspelling of a trademark is considered by panels to be conf usingly similar to the relevant mark for the purpose of the first element. Here the addition of the letter “s” creates a minor misspelling of the Complainant’s trademark. WIPO Overview 3.0, section 1.9. The Panel f inds the f irst element of the Policy has been established. B. Rights or Legitimate Interests Paragraph 4(c) of the Policy provides a list of circumstances in which the Respondent may demonstrate rights or legitimate interests in a disputed domain name. Although the overall burden of proof in UDRP proceedings is on the complainant, panels have recognized that proving a respondent lacks rights or legitimate interests in a domain name may result in the difficult task of “proving a negative”, requiring information that is of ten primarily within the knowledge or control of the respondent. As such, where a complainant makes out a prima facie case that the respondent lacks rights or legitimate interests, the burden of production on this element shifts to the respondent to come f orward with relevant evidence demonstrating rights or legitimate interests in the domain name (although the burden of proof always remains on the complainant). If the respondent f ails to come f orward with such relevant evidence, the complainant is deemed to have satisf ied the second element. WIPO Overview 3.0 , section 2.1. Having reviewed the record, the Panel finds the Complainant has established a prima f acie case that the Respondent lacks rights or legitimate interests in the Domain Name. The Respondent has not rebutted the Complainant’s prima facie showing and has not come f orward with any relevant evidence demonstrating rights or legitimate interests in the Domain Name. The Panel considers that the record of this case ref lects that: - bef ore any notice to the Respondent of the dispute, the Respondent did not use, nor has it made demonstrable preparations to use, the Domain Name or a name corresponding to the Domain Name in connection with a bona f ide of f ering of goods or services. Paragraph 4(c)(i) of the Policy, and WIPO Overview 3.0, section 2.2. - the Respondent (as an individual, business, or other organization) has not been commonly known by the Domain Name. Paragraph 4(c)(ii) of the Policy, and WIPO Overview 3.0 , section 2.3. - the Respondent is not making a legitimate noncommercial or fair use of the Domain Name, without intent f or commercial gain to misleadingly divert consumers or to tarnish the trademark or service mark at issue. Paragraph 4(c)(iii) of the Policy, and WIPO Overview 3.0 , section 2.4. - the record contains no other factors demonstrating rights or legitimate interests of the Respondent in the Domain Name. page 4 The Panel notes that the WhoIs lists “Sodexos” as registrant’s organization of record. However, the Panel is not satisf ied that the Respondent is actually commonly known under this name as opposed to simply registering the Domain Name under a pseudonym for the purpose of asserting rights or legitimate interests. The Respondent has provided no evidence that an entity known as “Sodexos” dif f erent to the Complainant exists and is operating a legitimate business. The mere f act that the name of a respondent appears from the WhoIs record to match the domain name, without additional af f irmative evidence, does not lead to the conclusion that such a respondent is commonly known by the disputed domain name under Policy 4(c)(ii). There is no evidence of any demonstrable preparations to use the Domain Name at all or any other evidence that would give rise to rights or legitimate interests in the Domain Name. The Panel f inds the second element of the Policy has been established. C. Registered and Used in Bad Faith The Panel notes that f or the purposes of paragraph 4(a)(iii) of the Policy, paragraph 4(b) of the Policy establishes circumstances, in particular but without limitation, that if found by the Panel to be present, shall be evidence of the registration and use of a domain name in bad f aith. The Panel f inds, on the balance of probabilities, that given the nature of the Domain Name consisting of a minor misspelling of the Complainant’s well-known and coined SODEXO Mark, and the absence of any explanation for registration of a domain name corresponding with the SODEXO Mark, it is most likely that the Respondent was aware of the Complainant and its trademark when registering the Domain Name. The Panel considers that the record of this case ref lects that there is no evidence of any use or demonstrable preparations to use the Domain Name. UDRP panels have found that the non-use of a domain name (including a blank or “coming soon” page) would not prevent a finding of bad faith under the doctrine of passive holding. Having reviewed the record, the Panel f inds the non-use of the Domain Name does not prevent a finding of bad faith in the circumstances of this proceeding. While UDRP panelists will look at the totality of the circumstances in each case, f actors that have been considered relevant in applying the passive holding doctrine include: (i) the degree of distinctiveness or reputation of the complainant’s mark, (ii) the failure of the respondent to submit a response or to provide any evidence of actual or contemplated good-f aith use, (iii) the respondent’s concealing its identity or use of f alse contact details (noted to be in breach of its registration agreement), and (iv) the implausibility of any good faith use to which the disputed domain name may be put. WIPO Overview 3.0 , section 3.3. Having reviewed the record, the Panel notes the reputation and nature of the Complainant’s coined mark, the composition of the Domain Name, and the Respondent’s failure to file a response in the current proceedings, and f inds that in the circumstances of this case the passive holding of the Domain Name does not prevent a f inding of bad f aith under the Policy. The Panel f inds that the Complainant has established the third element of the Policy. 7. Decision For the f oregoing reasons, in accordance with paragraphs 4(i) of the Policy and 15 of the Rules, the Panel orders that the Domain Name <sodexos.online> be transf erred to the Complainant. /Nicholas Smith/ Nicholas Smith Sole Panelist Date: May 7, 2025
Source of record: WIPO . Reproduced for research; WIPO is the authoritative source.
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