Westmore · UDRP decision
WIPO · Case No. D2025-1298

Caisse-epargne-assistance.com

TransferWIPO-indexed · informational, not legal advice

The Panel ordered transfer of <caisse-epargne-assistance.com>. It found the domain confusingly similar to BPCE’s CAISSE D’EPARGNE marks despite the omission of “d’”, hyphenation, and addition of “assistance”. The Respondent did not rebut BPCE’s prima facie showing of no rights or legitimate interests. Bad faith was found from the Respondent’s awareness of BPCE’s much earlier marks, the browser warning concerning potentially harmful material and possible phishing, and the Respondent’s anonymity at the time the Complaint was initially filed.

Outcome
Transfer
At a glance
Provider
WIPO
Outcome
Transfer
Decision date
2025-05-14
Panelist(s)
Theodoulou, Christos A.
Complainant
BPCE
Respondent
Robert Sattler
Disputed domain(s)
caisse-epargne-assistance.com
Citation weightrelies on 3 authorities
Domain history UDRP Intelligence

The timeline behind caisse-epargne-assistance.com

Registration, the decision and the archived record of what this domain actually displayed — from public RDAP and the Internet Archive.

Westmore reconstructs the full history behind caisse-epargne-assistance.com — from public RDAP and the Internet Archive — as part of UDRP Intelligence:

Registration → decision → today timeline
Archived Wayback evidence of what the site showed
Registry bad-faith signals
The live current registrant
Available in UDRP Intelligence
Verified public record
Outcome & remedy
Complaint granted. Panel ordered transfer of caisse-epargne-assistance.com.
Reverse Domain Name Hijacking
No RDNH raised.
Westmore Insight

The decision illustrates a straightforward banking-brand impersonation pattern: a recognizable mark combined with the term “assistance”, which may increase the appearance of an official customer-support connection. The case also shows that a browser security warning concerning possible phishing can materially support bad-faith use, particularly where the domain was registered long after established trademark rights and the respondent offers no alternative explanation.

The three-part test
Identical or Confusingly SimilarMet
Rights or Legitimate InterestsMet
Registered and Used in Bad FaithMet

Result of record. The panel's reasoning and decisive facts behind each element are in the Intelligence dossier below.

Related decisions
Case details
Provider
WIPO
Outcome
Transfer
Decision date
2025-05-14
Panel
Theodoulou, Christos A.
Full decision
10 min read · hosted by Westmore

ARBITRATION AND MEDIATION CENTER ADMINISTRATIVE PANEL DECISION BPCE v. Robert Sattler Case No. D2025-1298 1. The Parties The Complainant is BPCE, France, represented by DBK Law Firm, France. The Respondent is Robert Sattler, United States of America. 2. The Domain Name and Registrar The Disputed Domain Name <caisse-epargne-assistance.com> is registered with Squarespace Domains LLC (the “Registrar”). 3. Procedural History The Complaint was filed with the WIPO Arbitration and Mediation Center (the “Center”) on March 31, 2025. On March 31, 2025, the Center transmitted by email to the Registrar a request for registrar verification in connection with the Disputed Domain Name. On March 31, 2025, the Registrar transmitted by email to the Center its verification response disclosing registrant and contact information for the Disputed Domain Name which differed from the named Respondent (REDACTED FOR PRIVACY, REDACTED FOR PRIVACY) and contact information in the Complaint. The Center sent an email communication to the Complainant on April 1, 2025, providing the registrant and contact information disclosed by the Registrar, and inviting the Complainant to submit an amendment to the Complaint. The Complainant filed amended Complaints on April 4 and 7, 2025. The Center verified that the Complaint together with the amended Complaints satisfied the formal requirements of the Uniform Domain Name Dispute Resolution Policy (the “Policy” or “UDRP”), the Rules for Uniform Domain Name Dispute Resolution Policy (the “Rules”), and the WIPO Supplemental Rules for Uniform Domain Name Dispute Resolution Policy (the “Supplemental Rules”). In accordance with the Rules, paragraphs 2 and 4, the Center formally notified the Respondent of the Complaint, and the proceedings commenced on April 7, 2025. In accordance with the Rules, paragraph 5, the due date for Response was April 27, 2025. The Respondent did not submit any response. Accordingly, the Center notified the Respondent’s default on April 28, 2025. page 2 The Center appointed Christos A. Theodoulou as the sole panelist in this matter on April 30, 2025. The Panel finds that it was properly constituted. The Panel has submitted the Statement of Acceptance and Declaration of Impartiality and Independence, as required by the Center to ensure compliance with the Rules, paragraph 7. 4. Factual Background The Complainant, BPCE, is a French joint stock company acting as the central institution responsible for the two banking networks Banques Populaires and Caisses d’Epargne with its head office in Paris. According to the uncontested allegations of the Complainant, BPCE is the second largest banking group in France and pursues a full range of banking, financing and insurance activities, working through its two major Banque Populaire and Caisse d’Epagne cooperative banking networks. It has also 105,000 employees and 36 million customers. It is present in more than 40 countries via its various subsidiaries. BPCE is the owner of numerous trademarks including the following: 1. Trademark registration no. 1658134, CAISSE D’EPARGNE logo, registered on April 26, 1991, with the French Office. 2. Trademark registration no. 000637504, CAISSE D’EPARGNE logo, registered on April 8, 1999 with the European Union Intellectual Property Office (EUIPO). 3. Trademark registration no. 3155888, LA CAISSE D’EPARGNE, registered on March 27, 2002, with the French Office. It is also the owner of the domain name <caisse-epargne.com> registered since 1998 and <caisse-epargne.fr>, registered since 2009, which for more than 10 years have been leading to an active website enabling Caisse d’ Epargne’s customers to access their bank accounts online, according to the uncontested allegations of the Complainant. The Disputed Domain Name has been registered anonymously. At the time of filing of the Complaint, the Disputed Domain Name did not lead to an active website with the browser resolving to a warning page due to potentially harmful materials and possible phishing activities. The Respondent did not answer to the cease and desist letter of the Complainant of February 21, 2025. 5. Parties’ Contentions A. Complainant The Complainant contends that it has satisfied each of the elements required under the Policy for a transfer of the Disputed Domain Name. Notably, the Complainant contends that the Disputed Domain Name is confusingly similar to its prior trademarks CAISSE D’EPARGNE in which the Complainant has rights, that the Respondent lacks any rights or legitimate interests in respect of the Disputed Domain Name, and that the Respondent must have known of the Complainant’s trademarks and has registered and used the Disputed Domain Name in bad faith. The Complainant states that the addition of the generic Top-Level Domain (“gTLD”) “.com” must be disregarded for the comparis on. Further the addition of the term “assistance” does not change the situation. Moreover, the Complainant alleges that the Respondent has no rights or legitimate interests in the Disputed Domain Name, as the Respondent is not commonly known by the Disputed Domain Name; that the page 3 Respondent has no relation to the Complainant in any way. The Complainant furt her alleges th at t he Respondent was neither licensed nor a uthorized to make any use of the Complainant’s trademarks CAISSE D’ EPARGNE, or appli ed f or registration of the Disputed D omain Name by the Complainant. The Complainant furt her asserts that, given the distinctiveness of the Complainant’s trademarks and reputation, it is inconceivable that t he Respondent could have registered the Disputed Domain Name without ac tual k nowledge of the Complai nant’s rights in the trademarks, which is evidence of b ad faith. The Complainant also con tends th at t he Disputed Domain Name could be used for phishing purposes by the Respondent, and that it is not possible to conceive any plausible actual or contemplated good-faith use of t he Disputed D omain Name by the Respondent. B. Respondent The Resp ondent did not reply to the Complainant’s contentions. 6. Discussion and Findings The P anel shall now proceed to the analysis of the evidence in this case and shall decide if the Complainant has s atisfied the three elements of paragraph 4(a) of the Policy. A . Identical or Confusingly Similar It i s well accepted that t he fi rst element functions p rimarily as a standing r equirement. The standing (or threshold) test for c onfusing similarity involves a reaso ned but relatively straightfor ward comparison between the Complainant’s trademarks and the Disputed Domain Name. WIPO Overview of WIPO Panel Views o n Selected UDRP Questions, Third Edition, (“ WIPO Overview 3.0 ”), section 1.7. The Complainant has s hown rights in respect of CAISSE D’EPARGNE trademarks for the purposes of the Policy. WIPO Overview 3.0 , section 1.2.1. The entirety of the CAISSE D’EPARGNE mark is reproduced within the Disputed Domain Name. Accordingly, the Disputed Domain Name is co nfusingly similar to the marks for the purposes of the Policy. WIPO Overview 3.0 , section 1.7. The gTLD “.com” in the Disputed Domain Name is viewed as a standard registration requirement and as such is typically disregarded under the fi rst element confusing similarity test. WIPO Overview 3.0 , section 1.11.1. Further, the replacement of the space in the trademark with a hyphen, omission of “d’”, and addition of the term “-assistance” does not prevent a finding of confusing similarity. The P anel finds t he fi rst element of t he Policy has been established. B. Rights or Legitimate Interests Paragraph 4(c) of the Policy provides a list of circumstances in which the Respondent may demonstrate rights or legitimate interests in a Disputed Domain Name. Although the overall burden of proof in UDRP proceedings is on the complainant, panels have recognized that proving a respondent lacks rights or legitimate interests in a domain name may result in the difficult task of “proving a negative”, requiring information that is often primarily within the knowledge or control of the respondent. As such, where a complainant makes out a prima facie case that the respondent lacks rights or legitimate interests, the burden of production on this element shifts to the respondent to come forward with relevant evidence demonstrating rights or legitimate interests in the domain name (although the burden of page 4 proof always remains on the complainant). If the respondent fails to come forward with such relevant evidence, the complainant is deemed to have satisfied the second element. WIPO Overview 3.0 , section 2.1. Having reviewed the available record, the Panel finds the Complainant has established a prima facie case that the Respondent lacks rights or legitimate interests in the Disputed Domain Name. The Respondent has not rebutted the Complainant’s prima facie showing and has not come forward with any relevant evidence demonstrating rights or legitimate interests in the Disputed Domain Name such as those enumerated in the Policy or otherwise. In particular and based on the available record, the Panel finds that the Resp ondent has not used the Disputed D omain Name for a bona fide offering of goods or services; that t he Resp ondent i s not commonly known by the Dis puted D omain Name; and th at t he Respondent has not made a legitimate noncommercial or fair use of the Disputed Domain Name. Moreover, it is to be noted that t he Respondent did not present evidence of any license or permission by the Complainant, with whom there seems to exist no relationship whatsoever. In addition, the Panel not es that t he composition of the Disputed Domain Name, incorporating the Complainant’s distinctive trademark carries a risk of implied affiliation. WIPO Overview 3.0 , section 2.5.1. As a conclusion on this point, the Panel finds t he second element of t he Policy has been established and that the Respondent has no rights or legitimate interests i n respect of t he Disputed Domain Name. C. Registered and Used in Bad Faith The P anel notes t hat, for the purposes of paragra ph 4(a)(iii) of the Policy, paragraph 4(b) of the Policy es tablis hes ci rcumstances, in particular, but without limitation, that, if found by the panel to be present, shall be evidence of t he registration and use of a domain name in bad faith. In the present case, t he Panel notes that the Respondent’s Disputed Domain Name has only been registered since January 3, 2025, whereas the Complainant’s trademarks are regis tered since at least April 26, 1991. From t he e vidence at hand, the Panel finds th at t he Respondent, when registeri ng the confusingly similar Disputed Domain Name, was aware of the Complainant’s trademarks. Therefore, the Resp ondent’s awareness of t he C omplainant’s trademark rights at the time of registration s uggests b ad faith (See, BellSouth Intellectual P ro pe rty Corporation v. Serena, Axel, WIPO Case No. D2006-0007, Red Bull GmbH v. Cr edit du Léman SA, Jean-Denis Deletraz, WIPO Case No. D2011-2209). The Disputed D omain Name resolves to a website that is blocked by the browser due to potentially harmful materials and possible phishing activities. This constitutes bad faith. See WIPO Case No. D2024-1847 , Carrefour SA v. Jerry Anderson. Further, at the time of initial filing of the Complaint, the Respondent is anonymous, which, along with t he above-mentioned ci rcumstances, serves as furt her indication of b ad faith registration and use (See WIPO Overview 3.0 , section 3.6). As a consequence of the above, t he Panel finds that the Complainant h as establ ished the third element of the Policy. page 5 7. Decision For the foregoing reasons, in accordance with paragraphs 4(i) of the Policy and 15 of the Rules, the Panel orders that the Disputed Domain Name <caisse-epargne-assistance.com> be transferred to the Complainant. /Christos A. Theodoulou/ Christos A. Theodoulou Sole Panelist Date: May 14, 2025

Source of record: WIPO . Reproduced for research; WIPO is the authoritative source.

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