Westmore · UDRP decision
WIPO · Case No. D2025-2647

Carrefour-login.com

TransferWIPO-indexed · informational, not legal advice

The Panel ordered transfer of <carrefour-login.com> after finding all three UDRP elements established. The domain incorporated the CARREFOUR mark in its entirety with a hyphen and the descriptive term “login”. The Respondent did not answer the Complaint, and the domain resolved to a 404 page stating that the site was potentially malicious and no longer online. The Panel found no rights or legitimate interests and concluded that the domain’s composition, the longstanding reputation of the CARREFOUR mark, and the circumstances of passive holding supported bad-faith registration and use.

Outcome
Transfer
At a glance
Provider
WIPO
Outcome
Transfer
Decision date
2025-08-27
Panelist(s)
Pecar, Petra
Complainant
Carrefour SA
Respondent
abnormal handheld
Counsel
IP Twins
Disputed domain(s)
carrefour-login.com
Domain history UDRP Intelligence

The timeline behind carrefour-login.com

Registration, the decision and the archived record of what this domain actually displayed — from public RDAP and the Internet Archive.

Westmore reconstructs the full history behind carrefour-login.com — from public RDAP and the Internet Archive — as part of UDRP Intelligence:

Registration → decision → today timeline
Archived Wayback evidence of what the site showed
Registry bad-faith signals
The live current registrant
Available in UDRP Intelligence
Verified public record
Outcome & remedy
Complaint granted. Panel ordered transfer of carrefour-login.com.
Reverse Domain Name Hijacking
No RDNH raised.
Westmore Insight

This decision illustrates how a domain combining a well-known mark with “login” can strengthen findings of targeting and bad faith even where the domain is inactive. The term did not affect the straightforward first-element comparison, but its implication of an official sign-in function was relevant to the Panel’s assessment of misleading association and bad faith. The case also shows that an error page or passive holding does not preclude transfer where the mark’s reputation, the timing of registration, and the domain’s composition point toward targeting.

The three-part test
Identical or confusingly similarMet
Rights or legitimate interestsMet
Registered and used in bad faithMet

Result of record. The panel's reasoning and decisive facts behind each element are in the Intelligence dossier below.

Case details
Provider
WIPO
Outcome
Transfer
Decision date
2025-08-27
Panel
Pecar, Petra
Full decision
11 min read · hosted by Westmore

ARBITRATION AN D MEDIATION CENTER ADMINISTRATIVE PANEL DECISION Carrefour SA v. abnormal handheld Case No. D2025-2647 1. The Parties The Complainant is Carref our SA, France, represented by IP Twins, France. The Respondent is abnormal handheld, United States of America (“United States”). 2. The Domain Name and Registrar The disputed domain name <carref our-login.com> is registered with Sav.com, LLC (the “Reg istrar”). 3. Procedural History The Complaint was filed with the WIPO Arbitration and Mediation Center (the “Center”) on July 7, 2025. On July 7, 2025, the Center transmitted by email to the Registrar a request for registrar verification in connection with the disputed domain name. On July 24, 2025, the Registrar transmitted by email to the Center its verif ication response disclosing registrant and contact inf ormation f or the disputed domain name which dif f ered f rom the named Respondent (REDACTED FOR PRIVACY) and contact inf ormation in the Complaint. The Center sent an email communication to the Complainant on July 24, 2025, providing the registrant and contact information disclosed by the Registrar, and inviting the Complainant to submit an amendment to the Complaint. The Complainant f iled an amended Complaint on July 25, 2025. The Center verif ied that the Complaint together with the amended Complaint satisf ied the f ormal requirements of the Uniform Domain Name Dispute Resolution Policy (the “Policy” or “UDRP”), the Rules f or Unif orm Domain Name Dispute Resolution Policy (the “Rules”), and the WIPO Supplemental Rules f or Unif orm Domain Name Dispute Resolution Policy (the “Supplemental Rules”). In accordance with the Rules, paragraphs 2 and 4, the Center f ormally notif ied the Respondent of the Complaint, and the proceedings commenced on July 25, 2025. In accordance with the Rules, paragraph 5, the due date f or Response was August 14, 2025. The Respondent did not submit any response. Accordingly, the Center notif ied the Respondent’s def ault on August 15, 2025. The Center appointed Petra Pecar as the sole panelist in this matter on August 19, 2025. The Panel f inds that it was properly constituted. The Panel has submitted the Statement of Acceptance and Declaration of Impartiality and Independence, as required by the Center to ensure compliance with the Rules, paragraph 7. page 2 4. Factual Background The Complainant is Carrefour SA, a global leader in retail and pioneer of the hypermarket concept since 1968. Listed on the Paris Stock Exchange (CAC 40), it operates over 14,000 stores in more than 40 countries, employs over 500,000 people, and reported revenues of EUR 84.9 billion in 2023. In addition to retail, the Complainant of f ers services in travel, banking, insurance and ticketing. The Complainant is the owner of several CARREFOUR marks registered worldwide, including the f ollowing: - International word trademark CARREFOUR Reg . No. 351147, registered on October 2, 1968 in Classes 1 to 34 in several countries; - International wo rd service mark CARREFOUR Reg . No. 353849, registered on February 28, 1969 in Classes 35 to 42 in several countries; and - European Union word mark CARREFOUR Reg . No. 5178371, registered on August 30, 2007 in Classes 9, 35 and 38. The Complainant owns numerous domain names identical to, or comprising, its CARREFOUR marks, including <carrefour.com>, <carrefour.fr>, <carrefour.com.br>, <carrefouruae.com>, <carref ourqatar.com>, <carref ourmarket.f r>, <carref our-banque.f r>, <carref ourbanca.it>, <carref ourf inance.be>, and <carref our.sn>. The disputed domain name was registered on June 23, 2025 and at the time of the Complaint f iling it resolved to an inactive webpage. The Respondent is located in United States. 5. Parties’ Contentions A. Complainant The Complainant contends that it has satisfied each of the elements required under the Policy f or a transf er of the disputed domain name. Notably, the Complainant contends that its earlier CARREFOUR marks are well-known, distinctive, and enjoy a strong international reputation and recognition, as consistently conf irmed in numerous panel decisions. The Complainant’s fame and notoriety is f urther evidenced on the Internet, with its Facebook page alone being f ollowed by more than 11 million users. The Complainant asserts that the disputed domain name is conf usingly similar to its well-known CARREFOUR marks, as it reproduces the CARREFOUR mark in full of the mere addition of the generic term “login”. The Complainant states that adding such terms does not dispel conf usion, and that numerous panels decisions established that full incorporation of a trademark suffices to show confusing similarity. The “.com” extension is not signif icant in determining whether the disputed domain name is identical or conf usingly similar to the trademarks of the Complainant. The Complainant contends that the Respondent has no rights or legitimate interests in the disputed domain name. The Respondent owns no trademark rights, is not commonly known by the disputed domain name, and received no authorization to use the Complainant’s CARREFOUR marks. The disputed domain name resolves to an inactive webpage with a malicious warning and cannot constitute bona f ide use. page 3 The Complainant submits that the Respondent registered the disputed domain name in bad faith, contending that the circumstances support a f inding that the Complainant’s well-kno wn CARREFOUR marks and longstanding reputation were known to the Respondent at the time of registration. The choice of disputed domain name appears intentional to exploit the Complainant’s reputation, divert users, and create a misleading impression of association with the Complainant. Since the Complainant’s rights predate disputed domain name registration, and the disputed domain name is either passively held or linked to harmf ul use, such conduct cannot be considered legitimate or in good f aith. The Complainant contends that the Respondent’s concealed identity, maintained through f alse contact details, constitutes evidence of bad f aith. B. Respondent The Respondent did not reply to the Complainant’s contentions. 6. Discussion and Findings Even if the Respondent did not file a Response to the Complainant’s contentions, the Panel shall consider the issues present in the case based on the statements and documents submitted by the Complainant. “A Panel shall decide a complaint on the basis of the statements and documents submitted and in accordance with the Policy, these Rules and any rules and principles of law that it deems applicable”, as indicated in paragraph 15(a) of the Rules. Under paragraph 4(a) of the Policy, the Complainant is required to prove each of the f ollowing three elements: (i) the disputed domain name is identical or confusingly similar to a trademark or service mark in which the Complainant has rights; (ii) the Respondent has no rights or legitimate interests in respect of the disputed domain name; and (iii) the disputed domain name has been registered and is being used by the Respondent in bad f aith. A. Identical or Confusingly Similar It is well accepted that the f irst element f unctions primarily as a standing requirement. The standing (or threshold) test for confusing similarity involves a reasoned but relatively straightforward comparison between the Complainant’s trademark and the disputed domain name. WIPO Overview of WIPO Panel Views on Selected UDRP Questions, Third Edition, (“WIPO Overview 3.0”), section 1.7. The Complainant has shown rights in respect of a mark for the purposes of the Policy. WIPO Overview 3.0, section 1.2.1. The entirety of the CARREFOUR mark is reproduced within the disputed domain name. Accordingly, the disputed domain name is confusingly similar to the mark for the purposes of the Policy. WIPO Overview 3.0, section 1.7. Although the addition of a hyphen and t erm “login”, which is descriptive and may suggest an of f icial sign-in webpage, may bear on assessment of the second and third elements, the Panel f inds the addition of such term d oes not prevent a finding of confusing similarity between the disputed domain name and the mark f o r the purposes of the Policy. WIPO Overview 3.0, section 1.8. page 4 Furthermore, it is well accepted practice by UDRP panels that a generic Top-Level Domain (“gTLD”), such as “.com”, is typically ignored when assessing whether a domain name is identical or conf usingly similar to a trademark (see section 1.11.1 of the WIPO Overview 3.0). For that reason, the Panel accepts not to take into consideration the gTLD “.com” when assessing conf using similarity of the disputed domain name. The Panel f inds the f irst element of the Policy has been established. B. Rights or Legitimate Interests Paragraph 4(c) of the Policy provides a list of circumstances in which the Respondent may demonstrate rights or legitimate interests in a disputed domain name. Although the overall burden of proof in UDRP proceedings is on the complainant, panels have recognized that proving a respondent lacks rights or legitimate interests in a domain name may result in the difficult task of “proving a negative”, requiring information that is of ten primarily within the knowledge or control of the respondent. As such, where a complainant makes out a prima facie case that the respondent lacks rights or legitimate interests, the burden of production on this element shifts to the respondent to come forward with relevant evidence demonstrating rights or legitimate interests in the domain name (although the burden of proof always remains on the complainant). If the respondent f ails to come f orward with such relevant evidence, the complainant is deemed to have satisf ied the second element. WIPO Overview 3.0, section 2.1. Having reviewed the available record, the Panel finds the Complainant has established a prima f acie case that the Respondent lacks rights or legitimate interests in the disputed domain name. The Respondent has not rebutted the Complainant’s prima facie showing and has not come f orward with any relevant evidence demonstrating rights or legitimate interests in the disputed domain name such as those enumerated in the Policy or otherwise. According to the Complainant, it appears that the Respondent is not af f iliated or connected with the Complainant in any manner, nor has the Complainant granted the Respondent any license or authorization to use or register a domain name incorporating the Complainant’s CARREFOUR marks. The Respondent has also f ailed to respond to the Complaint, thereby failing to provide any inf ormation or f actors that could potentially establish prior rights or legitimate interests in the disputed domain name. Furthermore, there is no evidence indicating that the Respondent has engaged in any legitimate or bona f ide use of the disputed domain name, either for commercial or noncommercial purposes, as the disputed domain name, at the time the Complaint was filed, resolved to an inactive webpage showing a “404” notice stating “the site you are trying to reach was potentially malicious and is no longer online”. Passive holding in these circumstances does not establish rights or legitimate interests. The Panel f inds the second element of the Policy has been established. C. Registered and Used in Bad Faith The Panel notes that, f or the purposes of paragraph 4(a)(iii) of the Policy, paragraph 4(b) of the Policy establishes circumstances, in particular, but without limitation, that, if found by the Panel to be present, shall be evidence of the registration and use of a domain name in bad f aith. In the present case, the Panel observes that the Respondent’s disputed domain name consists of a combination of the CARREFOUR marks, a hyphen, the additional element “login”, and the gTLD “.com”. The inclusion of “login” functions as a descriptive reference to one of the Complainant’s business, denoting the common process of accessing or signing into an online system rather than indicating any distinctive source of goods or services. Having regard to the longstanding and well-kno wn CARREFOUR marks, which predate the disputed domain name registration by 57 years, and to the targeting implied by the descriptive term “login”, the incorporation of the CARREFOUR marks in its entirety supports the f inding that the Respondent registered the disputed domain name with knowledge of the Complainant and its CARREFOUR page 5 marks. The composition of the disputed domain name, pairing the CARREFOUR marks with the descriptive “login” element, gives rise to a misleading association with the Complainant and its online services. Accordingly, the Panel concludes that the disputed domain name was registered in bad f aith. Panels have f ound that the non-use of a domain name (including an error webpage) would not prevent a f inding of bad faith under the doctrine of passive holding. WIPO Overview 3.0, section 3.3. Having reviewed the available record, the Panel notes the distinctiveness and reputation of the Complainant’s CARREFOUR trademark, and the composition of the disputed domain name, and f inds that in the circumstances of this case the passive holding of the disputed domain name does not prevent a f inding of bad f aith under the Policy. The Panel f inds that the Complainant has established the third element of the Policy. 7. Decision For the f oregoing reasons, in accordance with paragraphs 4(i) of the Policy and 15 of the Rules, the Panel orders that the disputed domain name <carref our-login.com> be transf erred to the Complainant. /Petra Pecar/ Petra Pecar Sole Panelist Date: August 27, 2025

Source of record: WIPO . Reproduced for research; WIPO is the authoritative source.

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