Westmore · UDRP DecisionSodexojumpserver.online
The Panel ordered transfer of <sodexojumpserver.online> after finding that it was confusingly similar to Sodexo’s SODEXO trademark, that the Respondent lacked rights or legitimate interests, and that the domain was registered and used in bad faith. The bad-faith finding applied the passive-holding doctrine, relying on the mark’s distinctiveness and renown, the domain’s composition, the Respondent’s failure to respond, and wrong registration contact details that prevented courier delivery of the Written Notice.
The timeline behind sodexojumpserver.online
Registration, the decision and the archived record of what this domain actually displayed — from public RDAP and the Internet Archive.
The decision illustrates how an inactive domain can satisfy the UDRP bad-faith requirement when it wholly incorporates a distinctive and reputed coined mark and the surrounding circumstances—particularly respondent default, lack of any plausible explanation, domain composition, and defective contact details—support application of the passive-holding doctrine.
Result of record. The panel's reasoning and decisive facts behind each element are in the Intelligence dossier below.
ARBITRATION AND MEDIATION CENTER ADMINISTRATIVE PANEL DECISION Sodexo v. AllWeb Series Case No. D2025-4654 1. The Parties The Complainant is Sodexo, France, represented by Areopage, France. The Respondent is AllWeb Series, India. 2. The Domain Name and Registrar The disputed domain name <sodexojumpserver.online> is registered with NameCheap, Inc. (the “Registrar”). 3. Procedural History The Complaint was filed with the WIPO Arbitration and Mediation Center (the “Center”) on November 10, 2025. On November 11, 2025, the Center transmitted by email to the Registrar a request for registrar verification in connection with the disputed domain name. On November 12, 2025, the Registrar transmitted by email to the Center its verification response disclosing registrant and contact information for the disputed domain name which differed from the named Respondent (Redacted for Privacy, Privacy service provided by Withheld for Privacy ehf) and contact information in the Complaint. The Center sent an email communication to the Complainant on November 12, 2025, providing the registrant and contact information disclosed by the Registrar, and inviting the Complainant to submit an amendment to the Complaint. The Complainant filed an amended Complaint on November 14, 2025. The Center verified that the Complaint together with the amended Complaint satisfied the formal requirements of the Uniform Domain Name Dispute Resolution Policy (the “Policy” or “UDRP”), the Rules for Uniform Domain Name Dispute Resolution Policy (the “Rules”), and the WIPO Supplemental Rules for Uniform Domain Name Dispute Resolution Policy (the “Supplemental Rules”). In accordance with the Rules, paragraphs 2 and 4, the Center formally notified the Respondent of the Complaint, and the proceedings commenced on November 18, 2025. In accordance with the Rules, paragraph 5, the due date for Response was December 8, 2025. The Respondent did not submit any response. Accordingly, the Center notified the Respondent’s default on December 9, 2025. page 2 The Center appointed Mihaela Maravela as the sole panelist in this matter on December 11, 2025. The Panel finds that it was properly constituted. The Panel has submitted the Statement of Acceptance and Declaration of Impartiality and Independence, as required by the Center to ensure compliance with the Rules, paragraph 7. 4. Factual Background According to information in the Complaint, the Complainant is a French company founded in 1966, being one of the largest companies in the world specialized in food services and facilities management, with 426,000 employees serving daily 80 million consumers in 43 countries. The Complainant’s trademark SODEXO is used in connection with various services in the field of food services and facility management services. The Complainant has provided evidence that it is the registered owner of various trademarks relating to its company name and brand SODEXO, including, but not limited to the following: - European Union trademark SODEXO, No. 008346462, registered on February 1, 2010, for goods and services in classes 9, 16, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, and 45, duly renewed; - International trademark SODEXO, No. 964615, filed and registered on January 8, 2008, for goods and services in classes 9, 16, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, and 45, duly renewed; and - Indian trademark SODEXO, No. 1635770, registered on December 28, 2007, for goods and services in classes 9, 16, 35, 36, 37, 38, 39, 40, 41, and 42, duly renewed. The Complainant is the owner of the domain name <sodexo.com> since 1998, which it uses for its official website and it is also the owner of other domain names, including the following: <sodexoprestige.co.uk>, and <sodexo.fr>. There is no information known about the Respondent apart from the details as they appear on the WhoIs record. The disputed domain name was registered on October 11, 2025 and does not resolve to an active website. 5. Parties’ Contentions A. Complainant The Complainant contends that it has satisfied each of the elements required under the Policy for a transfer of the disputed domain name. Notably, the Complainant contends that the disputed domain name is composed of the Complainant’s SODEXO mark associated with the expression “jump server”, which is a system on a network used to access and manage devices in a separate security zone. The mark SODEXO remains dominant in the disputed domain name and the addition of “jump server” is inoperative to distinguish it from the Complainant’s mark. As regards the second element, the Complainant submits that the Respondent has no rights on SODEXO as corporate name, trade name, shop sign, mark or domain name that would be prior to the Complainant’s rights on SODEXO. The Respondent was not commonly known by the disputed domain name prior to the adoption and use by the Complainant of the corporate name, business name and mark SODEXO. Moreover, the Respondent does not have any affiliation, association, sponsorship or connection with the Complainant and has not been authorized, licensed or otherwise permitted by the Complainant or by any subsidiary or affiliated company to register the disputed domain name and to use it. The disputed domain name does not connect to any active website, but given the identical reproduction of the SODEXO mark in the disputed domain name, the public will believe that it comes from the Complainant or is linked to its IT system. page 3 With respect to the third element, the Complainant contends that given the well-known character and reputation of its SODEXO mark, the Respondent obviously knew its existence when it registered the disputed domain name and the registration was made very likely for the purpose of creating confusion with the Complainant’s mark to divert or mislead third parties for the Respondent’s illegitimate profit. As regards the use, even if the disputed domain name does not currently appear to be used for active content, a passive holding of a domain name does not prevent a finding of bad faith given the strong reputation and well-known character of the Complainant’s mark, or the nature of the disputed domain name. B. Respondent The Respondent did not reply to the Complainant’s contentions. 6. Discussion and Findings No response has been received from the Respondent in this case. The Center has employed the required measures to achieve actual notice of the Complaint to the Respondent, in compliance with the Rules, paragraph 2(a), and the Respondent was given a fair opportunity to present its case. Accordingly, the Panel considers it can proceed to determine the Complaint based on the statements and documents submitted by the Complainant as per paragraph 15(a) of the Rules. The applicable standard of proof in UDRP cases is the “balance of probabilities” or “preponderance of the evidence”, and the Panel can draw certain inferences in light of the particular facts and circumstances of the case. WIPO Overview of WIPO Panel Views on Selected UDRP Questions, Third Edition (“WIPO Overview 3.0”), section 4.2. Concerning the uncontested information provided by the Complainant, the Panel may, where relevant, accept the reasonable factual allegations in the Complaint as true. WIPO Overview 3.0, section 4.3. Even if the Respondent has not replied to the Complainant’s contentions, the Complainant still bears the burden of proving that all requirements are fulfilled. To succeed, the Complainant must demonstrate that all of the elements listed in paragraph 4(a) of the Policy have been satisfied: (i) the disputed domain name is identical or confusingly similar to a trademark or service mark in which the Complainant has rights, (ii) the Respondent has no rights or legitimate interests in respect of the disputed domain name, and (iii) the disputed domain name has been registered and is being used in bad faith. The Panel has taken note of the WIPO Overview 3.0, and, where appropriate, will decide consistently with the consensus views stated therein. A. Identical or Confusingly Similar Under paragraph 4(a)(i) of the Policy, the Complainant must prove that it has rights to a trademark, and that the disputed domain name is identical or confusingly similar to that trademark. This first element under the Policy functions primarily as a standing requirement. WIPO Overview 3.0, section 1.7. The Complainant has shown rights in respect of the trademark SODEXO for the purposes of the Policy. WIPO Overview 3.0, section 1.2.1. As regards the second limb of the first element, the test for confusing similarity involves a reasoned but relatively straightforward comparison between the trademark and the disputed domain name. WIPO Overview 3.0, section 1.7. It is well established that the generic Top-Level Domain (“gTLD”) may be ignored when assessing the confusing similarity between the disputed domain names and the Complainant’s trademarks as they are viewed as a standard registration requirement. See section 1.11.1 of the WIPO Overview 3.0. page 4 The entirety of the mark is reproduced within the disputed domain name. Accordingly, the disputed domain name is confusingly similar to the mark for the purposes of the Policy. WIPO Overview 3.0, section 1.7. Although the addition of other terms (here, “jump” and “server”), may bear on assessment of the second and third elements, the Panel finds the addition of such terms does not prevent a finding of confusing similarity between the disputed domain name and the mark for the purposes of the Policy. WIPO Overview 3.0, section 1.8. The Panel finds the first element of the Policy has been established. B. Rights or Legitimate Interests Paragraph 4(c) of the Policy provides a list of circumstances in which the Respondent may demonstrate rights or legitimate interests in a disputed domain name. Although the overall burden of proof in UDRP proceedings is on the complainant, panels have recognized that proving a respondent lacks rights or legitimate interests in a domain name may result in the difficult task of “proving a negative”, requiring information that is often primarily within the knowledge or control of the respondent. As such, where a complainant makes out a prima facie case that the respondent lacks rights or legitimate interests, the burden of production on this element shifts to the respondent to come forward with relevant evidence demonstrating rights or legitimate interests in the domain name (although the burden of proof always remains on the complainant). If the respondent fails to come forward with such relevant evidence, the complainant is deemed to have satisfied the second element. WIPO Overview 3.0, section 2.1. Having reviewed the available record, the Panel finds the Complainant has established a prima facie case that the Respondent lacks rights or legitimate interests in the disputed domain name. The Respondent has not rebutted the Complainant’s prima facie showing and has not come forward with any relevant evidence demonstrating rights or legitimate interests in the disputed domain name such as those enumerated in the Policy or otherwise. There is no evidence showing that the Respondent holds any rights for SODEXO trademarks. The Panel also notes that there is no evidence showing that the Respondent is authorized or licensed to use the trademark SODEXO. The disputed domain name does not resolve to an active page, which does not confer rights or legitimate interests on the Respondent, given the substantial reputation and goodwill of the Complainant’s trademark or capacity to otherwise mislead Internet users. Also, there is no evidence that the Respondent is commonly known by the disputed domain name within the meaning of paragraph 4(c)(ii) of the Policy. The Panel finds the second element of the Policy has been established. C. Registered and Used in Bad Faith The Panel notes that, for the purposes of paragraph 4(a)(iii) of the Policy, paragraph 4(b) of the Policy establishes circumstances, in particular, but without limitation, that, if found by the Panel to be present, shall be evidence of the registration and use of a domain name in bad faith. Paragraph 4(b) of the Policy sets out a list of non-exhaustive circumstances that may indicate that a domain name was registered and used in bad faith, but other circumstances may be relevant in assessing whether a respondent’s registration and use of a domain name is in bad faith. WIPO Overview 3.0, section 3.2.1. page 5 According to the unrebutted assertions of the Complainant, its SODEXO trademark was widely used in commerce well before the registration of the disputed domain name. The Complainant has trademark rights also in India, where the Respondent is apparently located. The disputed domain name is confusingly similar to the Complainant’s trademark which is a distinctive coined term trademark that enjoys reputation (see e.g. Sodexo v. Contact Privacy Inc. Customer 12412617261, Contact Privacy Inc. Customer 12412617261 / Name Redacted, WIPO Case No. D2022-1399). Under these circumstances, it is most likely that the Respondent was aware of the Complainant’s trademark at the registration date of the disputed domain name. The Respondent provided no explanations for why it registered the disputed domain name. As regards the use, panels have found that the non-use of a domain name would not prevent a finding of bad faith under the doctrine of passive holding. Having reviewed the available record, the Panel finds the non- use of the disputed domain name does not prevent a finding of bad faith in the circumstances of this proceeding. Although panelists will look at the totality of the circumstances in each case, factors that have been considered relevant in applying the passive holding doctrine include: (i) the degree of distinctiveness or reputation of the complainant’s mark, (ii) the failure of the respondent to submit a response or to provide any evidence of actual or contemplated good-faith use, (iii) the respondent’s concealing its identity or use of false contact details (noted to be in breach of its registration agreement), and (iv) the implausibility of any good faith use to which the domain name may be put. WIPO Overview 3.0, section 3.3. Having reviewed the available record, the Panel notes the distinctiveness and renown of the Complainant’s trademark, the composition of the disputed domain name, and the wrong contact details provided at registration (the courier service was not able to deliver the Center’s Written Notice to the Respondent), and finds that in the circumstances of this case the passive holding of the disputed domain name does not prevent a finding of bad faith under the Policy. The Panel finds that the Complainant has established the third element of the Policy. 7. Decision For the foregoing reasons, in accordance with paragraphs 4(i) of the Policy and 15 of the Rules, the Panel orders that the disputed domain name <sodexojumpserver.online> be transferred to the Complainant. /Mihaela Maravela/ Mihaela Maravela Sole Panelist Date: December 19, 2025
Source of record: WIPO . Reproduced for research; WIPO is the authoritative source.
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